Panasonic KV-S2025CU, KV-S2045CU Troubleshooting, Symptom Possible Cause Remedy

Page 37

Troubleshooting

If a problem occurs while the unit is being used, check the following items and check the scanner status by User Utility. If the unit still malfunctions, turn it OFF, unplug the power cord and call for service.

Symptom

Possible Cause

 

Remedy

 

 

 

 

The LED does not light when the

The power cord is not plugged in.

Insert the power plug firmly.

 

 

 

 

 

 

Disconnect

the

scanner from the

power switch is turned ON.

Problem with power supply.

 

electric outlet and call for service.

 

 

 

 

 

 

 

 

 

The scanner is not connected to the

Connect the cables correctly.

 

computer correctly.

 

 

 

 

 

 

 

 

 

 

Check your computer whether the

 

The computer cannot recognize the

SCSI card is installed correctly

 

SCSI card.

using the device manager’s prop-

 

 

erty.

 

 

 

 

 

 

 

The same ID number is used for the

Use the different SCSI ID numbers

The computer does not recognize

scanner and the other device.

for each devices.

 

 

 

 

 

 

 

the scanner.

 

If the scanner is located to terminal

 

 

position,

set

the

terminator

 

The terminator is not set correctly.

“Enable”.

 

 

 

 

If the scanner is not located to ter-

 

 

 

 

minal position, set the terminator

 

 

“Disable”.

 

 

 

 

 

 

 

The scanner was turned on after

Turn the computer OFF. Turn the

 

scanner ON, and then turn the com-

 

the computer was turned on.

 

puter ON again.

 

 

 

 

 

 

 

 

 

The ADF does not open when the

The ADF door is not closed

Push the ADF door release again

after you close the ADF door until it

ADF door release is pushed.

properly.

is locked.

 

 

 

 

 

 

 

 

 

 

 

 

The document is not loaded

Load the document correctly.

The document has been loaded on

properly.

(See page 17.)

 

 

 

 

 

 

 

the feed tray. But the scanner does

The sensor cannot detect the docu-

Flatten the

document

and load it

not start scanning.

ment as the edge of the document

 

again.

 

 

 

 

is curled.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

37

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Contents KV-S2025C KV-S2025CU KV-S2045C KV-S2045CU Model No. KV-S2025C / KV-S2025CU KV-S2045C / KV-S2045CUCPU System requirementsTable of Contents Avertissement For United States onlyWarnung HinweisSvenska How to replace the fuse English Roller cleaning paper precautions Advertencia This will void your warranty Precautions≥Power Source PrecautionsCD-ROM KV-S2025C / KV-S2025CU Component IdentificationDocument guides Paper feed rollerFeed extension tray Component IdentificationAbout LED Component Identification Power turn-on sequenceScsi ID Setting Component Identification About the Scsi settingScsi Terminator Setting Loading Documents Loading Documents Types of documents to avoid Removing paper jams from the feed part Clearing Paper JamsClearing Paper Jams Outside of the scanner Cleaning the UnitInside the scanner Roller cleaning paper Cleaning the Unit Cleaning the rollers and sensorsClean the reflector sheet for the ending sensor Cleaning the UnitCleaning the CIS glasses and sensor rollers CIS glass front Replacing the paper feed roller module Replacing ConsumablesReplacing Consumables Close the ADF door Replacing Consumables Replacing the retard roller module Close the retard roller cover Close the ADF door Re-attach the sensor roller for front scanning How to re-attach the sensor rollersPlease Note Repacking InstructionsMaterials Required Repacking Instructions KV-S2045C / KV-S2045CU Model No KV-S2025C KV-S2025CU KV-S2045C KV-S2045CU Items SpecificationsSpecifications Symptom Possible Cause Remedy TroubleshootingSee page 27 TroubleshootingIndex Page Page Panasonic Canada Inc
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