Troubleshooting Useful Information Getting Started
Appendix
Troubleshooting (Basic)
Starting Up
Cannot resume. | z An error may occur when the computer automatically enters the standby or hibernation | ||||||||||||||||||||
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| mode while the screensaver is active. In this case, turn off the screensaver or change | |||||||||||||||||||
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| the pattern of the screensaver. | |||||||||||||||||||
Other startup problems. | z Press |
| in the Setup Utility (Î page 22 “To start the Setup Utility”) to return the Setup | ||||||||||||||||||
F9 | |||||||||||||||||||||
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| Utility settings (excluding the passwords) to the default values. Start the Setup Utility and | |||||||||||||||||||
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| make the settings again. | |||||||||||||||||||
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| z Remove all peripheral devices. | |||||||||||||||||||
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| z Check to see if there was a disk error. | |||||||||||||||||||
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| A Click [start] - [My Computer] and | |||||||||||||||||||
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| B Click [Tools] - [Check Now]. | |||||||||||||||||||
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| C Select the option in [Check disk options] and click [Start]. | |||||||||||||||||||
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| z Start the computer in Safe Mode and check the error details. When the [Panasonic] boot | |||||||||||||||||||
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| screen disappears*1 at startup, press and hold |
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| until the Windows Advanced Options | |||||||||||||||
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| F8 | |||||||||||||||||||
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| Menu is displayed. | |||||||||||||||||||
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| *1 When [Password on boot] is set to [Enable] in the [Security] menu of the Setup Utility, | |||||||||||||||||||
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| [Enter Password] appears after the [Panasonic] boot screen disappears. As soon as you | |||||||||||||||||||
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| enter the password and press Enter, press and hold F8. | |||||||||||||||||||
| Shutting down |
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Windows does not shut | z Remove the USB device and the ExpressCard. | ||||||||||||||||||||
down. | z Wait one or two minutes. It is not a malfunction. | ||||||||||||||||||||
| Display |
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No display. | z The external display is selected. Press |
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| to switch the display. Wait until the dis- | ||||||||||||||
Fn | F3 | ||||||||||||||||||||
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| play has been switched completely before pressing Fn + | F3 | again. | |||||||||||||||||
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| z When using an external display, | |||||||||||||||||||
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| • | Check the cable connection. | ||||||||||||||||||
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| • | Turn on the display. | ||||||||||||||||||
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| • | Check the settings of external display. | ||||||||||||||||||
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| z The display is turned off by the | |||||||||||||||||||
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| selection keys, but press any other key like Ctrl. | |||||||||||||||||||
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| z The computer entered standby or hibernation by the | |||||||||||||||||||
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| press the power button. | |||||||||||||||||||
The screen is dark. | z The screen is darker when the AC adapter is not connected. Press |
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Fn | F2 | ||||||||||||||||||||
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| the brightness. As you increase the brightness, battery consumption increases. | |||||||||||||||||||
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| You can separately set the brightness for when the AC adaptor is connected and when | |||||||||||||||||||
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| not connected. | |||||||||||||||||||
The LCD brightness changes | z Intel(R) Display Power Saving Technology is active and automatically changes the LCD | ||||||||||||||||||||
a number of times when the | brightness. This is not a malfunction. | ||||||||||||||||||||
AC adaptor is disconnected. |
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Image colors are not repro- | z Remove the check mark of [Intel(R) Display Power Saving Technology]. | ||||||||||||||||||||
duced as expected when | A Select [start] - [Control Panel] - [Other Control Panel Options] - [Intel(R) GMA Driver | ||||||||||||||||||||
displaying photographs or |
| for Mobile]. | |||||||||||||||||||
other images. | B Select [Display Settings] - [Power Settings]. | ||||||||||||||||||||
The screen is disordered. | z Changing the number of display colors and resolution may affect the screen. Restart the | ||||||||||||||||||||
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| computer. | |||||||||||||||||||
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| z Connecting/disconnecting an external display may affect the screen. Restart the com- | |||||||||||||||||||
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| z When using Simultaneous display, set the same display colors for the external display as | |||||||||||||||||||
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| those for the LCD. | |||||||||||||||||||
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| z When using Simultaneous display, do not press | Fn | + | F3 | . | |||||||||||||||
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| z Enable or disable Simultaneous display, and soon restart the computer. | |||||||||||||||||||
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24