Panasonic CF-T4 operating instructions Dealing with Problems Summary

Page 34

Dealing with Problems (Summary)

Troubleshooting

When a problem occurs, refer to this page. The “Reference Manual” also contains detailed information. If a problem appears to be related to a software application, read the software related manual. If you still cannot troubleshoot the problem, contact Panasonic technical support office. You can use the PC Information Viewer to check the computer’s usage status. (Î “Dealing with Problems” in onscreen Reference Manual)

‹Problems with Starting Up, Shutting Down, and Standby and Hibernation Mode

The computer does not power on/

z Check that the AC adaptor or a fully-charged battery pack is correctly con-

The battery indicator is not lit

nected.

 

z Reconnect the AC adaptor or battery pack.

 

z Check that the battery pack latch (the manually operated latch for locking or

 

unlocking) is in the locked position ( ), and is firmly locked in position.

 

z If an additional RAM module has been inserted, remove the RAM module

 

and turn on the computer again. If the computer turns on when the RAM

 

module is removed, there may be a problem with the RAM module.

 

• Power off your computer, check that the RAM module is the recom-

 

mended module, and insert it correctly.

 

• Confirm the specifications for the RAM module.

 

For details regarding the RAM module, refer to "Expanding Memory"

 

(Î page 24) or "Specifications" (Î page 52).

The computer does not start up

z If there is a peripheral connected, remove the peripheral.

 

• If there are USB devices connected, set [Legacy USB Support] to [Dis-

 

able] in the [Advanced] menu of the Setup Utility.

 

• If the computer starts when the peripheral is removed, there may be a

 

problem with the peripheral. Consult the peripheral manufacturer.

 

z Using the following procedure, start up in Safe Mode, and check the error

 

details.

 

A Turn on the computer, and when the [Panasonic] boot screen

 

disappears (after entering the password*1 if one is set) hold

 

down the F8 key.

 

B Release the key when the Windows Advanced Options Menu

 

appears, and with the

Ï

key or the Ð key, select [Safe Mode],

 

then press the Enter key.

 

Follow the onscreen instructions.

 

*1 Supervisor Password or User Password set with the Setup Utility

 

z When the power indicator is lit, after sliding the power switch for at least

 

four seconds to turn off, turn on again.

 

z Restore the Setup Utility's settings to their default values.

 

z If an additional RAM module has been inserted, remove the RAM module

 

and turn on the computer again. Refer to item 4 in "The computer does not

 

power on/The battery indicator is not lit" above.

There is a beep sound, and either

z If "Extended RAM Module Failed" appears, the RAM module is not correctly

"Extended RAM Module Failed" or

inserted. Turn off the computer, check that the RAM module is a recom-

"Standard RAM Failed" appears

mended module, then insert it correctly.

 

z If "Standard RAM Failed" appears, contact your technical support office.

Cannot log on to Windows with the

z Since the Windows user name and password are not set correctly on the

SD memory card

SD memory card, log on from the SD memory card is not possible.

 

Enter the Windows user name and password without using the SD memory

 

card.

 

After logging on to Windows, set the same user name and the password on

 

the SD memory card and Windows, using the following operation:

 

• Change the setting of the SD memory card side by [SD Card Setup]

 

For how to make the change, refer to "SD Memory Card Security Function"

 

(Î "SD Memory Card Security Function" in onscreen Reference Manual).

[Executing Battery Recalibration]

z When Windows is shut down during the Battery Recalibration procedure, if

screen is displayed

you select [Cancel] in the [End Program] screen, Windows shutdown is

 

aborted. In this case, Battery Recalibration will begin the next time the com-

 

puter is started. To start up Windows, turn off the computer by sliding the

 

power switch, and then turn it back on again.

 

 

 

 

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Contents Personal Computer Model No. CF-T4 Series Copyright Disclaimer Trademarks IntroductionIllustrations and Terminology in this Manual Read Me First For U.S.AFor Canada Industry Canada IC Notice for modemIndustry Canada Lithium Battery Information to the UserDeclaration of Conformity DoC For EuropeCompliance Notice CE Mark ‹Usage Precautions‹Handling Do not turn the volume up to loud when using headphones Clean the DC plug of dust and other debris regularlyHold the plug when unplugging the AC cord Do not pull or insert the DC plug if your hands are wetPrecautions Battery Pack Manual Types and Contents How to Use this ManualHow to Use the Onscreen Manual Names and Functions of Parts ECOPreparations Confirm the inclusion of all parts Turn the computer over and insert the battery packFirst-time Operation Read the Limited USE License Agreement ÎTurn your computer on Connect your computer to a power outletOpen the display Handling the AC adaptorSetup Windows First-time OperationCreate User Accounts to recognize this computers user ‹This concludes the first-time use operation guidelinesCalibrate the touchscreen ‹When you have forgotten a Windows log-on password Password Reset FunctionAbout the Icon Enlarger Log-on to Windows Starting Up/Shutting DownStarting Up Select your application‹When you leave the computer or interrupt your work Shutting Down power off your computer‹To shut down using the keyboard Click Turn OffUsing the Tether How to Use the Hand Strap‹Attaching the Tether ‹Stowing the stylus Using the Touch Pad ‹When the cursor doesn’t move the way you want it toInserting / Removing the RAM Module Power off your computer. ÎExpanding Memory ‹InsertingPut the cover and battery pack back in place ‹RemovingUsage Environment Usage/Handling/MaintenanceMaintenance HandlingWhen areas excluding the display/the touch pad become dirty Enable/Disable Wireless LAN Standard IEEE802.11a Wireless LANTurning on/off the Wireless LAN Power To enable IEEE802.11aWindows ‹Use Fast User SwitchingWindows/Antivirus Protection Change the Way Users Log on or offWindows Security Center Security Center/Antivirus ProtectionIf the message Your computer might be at risk is displayed Pop-up Blocker Windows UpdateComputer Viruses Internal Hard Disk When Using Peripheral DevicesWhen Changing Hard Disk Partitions To Protect DataList of Error Codes Dealing with Problems Summary May not cause the processing speed to increase ‹Problems with Passwords and Messages ‹Problems with DisplayEnter Space Esc ‹Problems with Operation during Use ‹Problems with Battery‹Problems with Onscreen Reference Manual ‹Problems with Expanding MemoryReinstalling Software Before ReinstallationReinstalling Change the settings in the Setup UtilityReinstalling Software Return the Setup Utility settings to their default valuesIf you can connect to the Internet, perform Windows Update Limited USE License Agreement About Intel software productsLicense Contrat de licence dusage limitéTermes, clauses et conditions Before Using a Hard Disk Backup Function Hard Disk Backup Function‹Precautions Create a Backup Area Hard Disk Backup Function Backing Up and Restoring DataTo disable the hard disk backup function Before Erasing Data ‹Preparing When Disposing of This ComputerHard Disk Data Erase Utility ‹Confirm the followingsImportant Information Specifications Main SpecificationsMB = 1,048,576 bytes Limited Warranty For Canada Panasonic Computer Solutions Company Panasonic Canada Inc
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