Panasonic CF-31 appendix Troubleshooting Basic, Starting Up

Page 23

Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the “Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, con-

tact Panasonic Technical Support (

pages 32 - 36). You can also check the computer’s status in the PC Information

Viewer (

Reference Manual “Troubleshooting (Advanced)”).

 

Starting Up

 

 

 

 

 

 

 

 

 

Cannot start up.

Connect the AC adaptor.

 

The power indicator or bat-

Insert a fully charged battery.

 

tery indicator is not lit.

Remove the battery pack and the AC adaptor, then connect them again.

 

 

If a device is connected to the USB port, disconnect the device, or set [USB Port] or

 

 

[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.

 

 

If a device is connected to the ExpressCard slot, disconnect the device, or set

 

 

[ExpressCard Slot] to [Disable] in the [Advanced] menu of the Setup Utility.

 

 

Press Fn + F8 to turn off the concealed mode.

 

 

 

The power is turned on but

The computer is warming up before start up. Wait for the computer to start up (takes

“Warming up the system (up

up to 32 minutes). If, “Cannot warm up the system” is displayed, the computer failed to

to 32 minutes)” appears.

warm up and will not start. In this case, turn off the computer, leave it in an environment

 

 

of 5 °C {41 °F} or higher temperature for about an hour, and then turn on the power

 

 

again.

 

 

 

Cannot turn on the computer.

Leave it in an environment of 5 °C {41 °F} or higher temperature for about an hour, then

The computer does not re-

turn on the power again.

 

sume from sleep.

 

 

 

 

 

(The power indicator blinks

 

 

 

 

 

quickly in green.)

 

 

 

 

 

After adding or changing

Turn off the computer and remove the RAM module, then confirm whether the RAM

the RAM module, the power

module has compliant to specification. When the RAM module has conformed to specifi-

is turned on but nothing is

cation, install it again.

 

displayed on the screen.

 

 

 

 

 

The computer does not

Slide and hold the power switch for four seconds or longer to shut down the computer

enter sleep mode while the

forcibly. (Data not saved will be lost.) Then disable the screen saver.

screen saver is running. (The

 

 

 

 

 

screen stays black.)

 

 

 

 

 

You have forgotten the pass-

Supervisor Password or User Password: Contact Panasonic Technical Support

word.

 

(

pages 32 - 36).

 

 

 

Administrator password:

 

 

 

 

If you have a password reset disk, you can reset the administrator password. Set the

 

 

 

disk and enter any wrong password, then follow the on-screen instructions and set a

 

 

 

new password.

 

 

 

 

If you do not have a password reset disk, reinstall ( page 21) and set up Windows,

 

 

 

and then set a new password.

 

“Remove disks or other

A floppy disk is in the drive (optional) and it does not contain system startup information.

media. Press any key to

Remove the floppy disk and press any key.

restart” or a similar message

If a device is connected to the USB port, disconnect the device, or set [USB Port] or

appears.

 

[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.

 

 

If a device is connected to the ExpressCard slot, disconnect the device, or set

 

 

[ExpressCard Slot] to [Disable] in the [Advanced] menu of the Setup Utility.

 

 

If the problem persists after removing the disk, it may be a hard disk failure. Contact

 

 

Panasonic Technical Support (

pages 32 - 36).

Windows startup and opera-

Press

 

in the Setup Utility (

Reference Manual “Setup Utility”) to return the

F9

tion is slow.

 

Setup Utility settings (excluding the passwords) to the default values. Start the Setup

 

 

Utility and make the settings again. (Note that the processing speed depends on the ap-

 

 

plication software, so this procedure may not make Windows faster.)

 

 

If you installed a resident software after purchase, turn off the residence.

The date and time are incor-

Make the correct settings.

 

rect.

 

Click

(Start) - [Control Panel] - [Clock, Language, and Region] - [Date and Time].

 

 

If the problem persists, the internal clock battery may need to be replaced. Contact

 

 

Panasonic Technical Support (

pages 32 - 36).

 

 

When the computer is connected to LAN, check the date and time of the server.

 

 

The 2100 A.D. or later year will not be correctly recognized on this computer.

Troubleshooting

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Contents Personal Computer ContentsTrademarks IntroductionTerms and illustrations in these instructions DisclaimerRegulatory Information Read Me FirstInformation to the User This product and your HealthCD/DVD Drive Caution Lithium Battery / Pile au lithiumSafety Precautions Read Me FirstModels for U.S.A Only for model with wireless WANExternal Antenna FCC RF Exposure Warning Industry Canada Models for CanadaIndustry Canada IC Notice for modem Canadian ICES-003For Used in Motor Vehicle Models for AustraliaExternal Antenna Precautions Do Not Use With Any Other Product Precautions Battery PackDo Not Turn the Volume Up To Loud When Using Head- phones Take a Break of 10-15 Minutes Every HourDescription of Parts Description of Parts Getting Started Soft Cloth Tether Stylus AC Adaptor AC Cord Battery PackFirst-time Operation PreparationHandling the AC adaptor Connect your computer to a power outletCalibration by a standard user Calibration by an administratorFirst-time Operation To change the partition structure Precaution against Starting Up/Shutting DownPC Information Viewer Reference Manual To access the Reference ManualTo access the Important Tips On-screen ManualHandling cautions Handling and MaintenanceWhen using peripheral devices Operation environmentTo clean the LCD panel Handling and MaintenanceMaintenance Battery RecalibrationHard Disk Recovery Reinstalling SoftwareUsing Recovery Disc Reinstalling SoftwareStarting Up Troubleshooting BasicShutting down Troubleshooting BasicEntering Password No display DisplayOthers Touch Pad / Touchscreen only for model with touchscreenLimited USE License Agreement Termes, clauses et conditions Contrat de licence d’usage limitéLicence Main Specifications SpecificationsMain Specifications Wireless LAN*7BluetoothTM*8 SpecificationsEnter Options and Accessories Warranties Battery WarrantyOptional Panasonic Protection Plus Warranty Wireless Module WarrantyLimited Warranty Software For Canada Limited Warranty Garantie LimitéeÉléments couverts Durée de couverture Type de couverture Pour le CanadaFor Australia Limited WarrantyMemo Memo Page DFQW5649ZAT
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Manual 36 pages 3.46 Kb

CF-31 specifications

The Panasonic CF-31, part of the Toughbook line, is a highly durable and versatile laptop designed for professionals who operate in demanding environments. Built to withstand the rigors of outdoor work, it combines robust construction with advanced technology to deliver reliable performance.

One of the standout features of the CF-31 is its rugged design. The laptop meets military standards (MIL-STD-810G) for toughness, making it resistant to drops, shocks, vibrations, and even extreme temperatures. It is also water-resistant and dustproof, further enhancing its usability in harsh conditions. With a magnesium alloy case and shock-mounted hard drive, the CF-31 is built to endure challenging workspaces.

The CF-31 is powered by Intel’s powerful processors, which ensure brisk performance for multitasking and running demanding applications. Depending on the specific configuration, it can come with Intel Core i5 or i7 processors that provide a combination of processing speed and energy efficiency. With options for solid-state drives (SSDs), the laptop enhances data access speeds, contributing to faster boot times and application launches.

Regarding display technology, the Panasonic CF-31 features a 13.1-inch sunlight-readable touchscreen, making it suitable for outdoor use where visibility can be a challenge. The screen boasts a high brightness level, allowing users to view content clearly even in direct sunlight. The multi-touch functionality adds to its ease of use, catering to those who prefer a more intuitive interface.

Connectivity is another strong point of the CF-31, equipped with a range of ports such as USB 3.0, Ethernet, HDMI, and even legacy ports to support various peripherals and devices. It also offers optional features like 4G LTE for mobile connectivity in the field, ensuring that users remain connected no matter where their work takes them.

The keyboard is designed for use in challenging conditions, featuring a spill-resistant layout with an adjustable backlight for low-light environments. This makes it suitable for professionals such as field engineers, first responders, and military personnel who require dependable technology in their day-to-day tasks.

Battery life is impressive, with options for extended batteries that can last up to 18 hours, enabling all-day use without the need for frequent recharging. This feature is essential for users in the field who may not have easy access to power sources.

Overall, the Panasonic CF-31 embodies a blend of ruggedness, processing power, and user-friendly features, making it a top choice for professionals needing a reliable laptop in demanding conditions.
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