Panasonic CF-52 appendix Troubleshooting Basic, Starting Up

Page 23

Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the “Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, contact

Panasonic Technical Support (

page 35). You can also check the computer’s status in the PC Information Viewer

(

Reference Manual “Checking the Computer’s Usage Status”).

 

Starting Up

 

 

 

 

 

 

 

 

 

 

Cannot start up.

 

Connect the AC adaptor.

 

 

The power indicator or bat-

 

Insert a fully charged battery.

 

 

tery indicator is not lit.

 

Remove the battery pack and the AC adaptor, then connect them again.

 

 

 

If a device is connected to the USB port, disconnect the device, or set [USB Port] or

 

 

 

[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.

 

 

 

If a device is connected to the ExpressCard slot, disconnect the device, or set [Express-

 

 

 

Card Slot] to [Disable] in the [Advanced] menu of the Setup Utility.

 

The power is turned on but

 

The computer is warming up before start up. Wait for the computer to start up (takes

 

“Warming up the system (up

 

up to 30 minutes). If, “Cannot warm up the system” is displayed, the computer failed

 

to 30 minutes)” appears.

 

to warm up and does not start. In this case, turn off the computer, leave it in an envi-

 

 

 

ronment of 5 °C {41 °F} or higher temperature for about an hour, and then turn on

 

 

 

the power once more.

 

 

Cannot turn on the computer.

 

Leave it in an environment of 5 °C {41 °F} or higher temperature for about an hour,

 

The computer does not

 

then turn on the power once more.

 

resume from sleep.

 

 

 

 

 

 

(The power indicator blinks

 

 

 

 

 

 

quickly in green.)

 

 

 

 

 

 

You have forgotten the

 

Supervisor Password or User Password: Contact Panasonic Technical Support

 

password.

 

( page 35).

 

 

 

 

Administrator password:

 

 

 

 

• If you have a password reset disk, you can reset the administrator password. Set

 

 

 

the disk and enter any wrong password, then follow the on-screen instructions and

 

 

 

set a new password.

 

 

 

 

• If you do not have a password reset disk, reinstall ( page 20) and set up Win-

 

 

 

dows, and then set a new password.

 

“Remove disks or other

 

A floppy disk is in the drive and it does not contain system startup information.

 

media. Press any key to

 

Remove the floppy disk and press any key.

 

restart” or a similar mes-

 

If a device is connected to the USB port, disconnect the device, or set [USB Port] or

 

sage appears.

 

[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.

 

 

 

If a device is connected to the ExpressCard slot, disconnect the device, or set [Express-

 

 

 

Card Slot] to [Disable] in the [Advanced] menu of the Setup Utility.

 

 

 

If the problem persists after removing the disk, it may be a hard disk failure. Contact

 

 

 

Panasonic Technical Support (

page 35).

 

Windows startup and opera-

 

Press

 

in the Setup Utility (

page 22 “To start the Setup Utility”) to return the

 

F9

 

tion is slow.

 

Setup Utility settings (excluding the passwords) to the default values. Start the

 

 

 

Setup Utility and make the settings again. (Note that the processing speed depends

 

 

 

on the application software, so this procedure may not make Windows faster.)

 

 

 

If you installed a resident software after purchase, turn off the residence.

 

The date and time are incor-

 

Make the correct settings. Click

(Start) - [Control Panel] - [Clock, Language, and

 

rect.

 

Region] - [Date and Time].

 

 

 

 

If the problem persists, the internal clock battery may need to be replaced. Contact

 

 

 

Panasonic Technical Support (

page 35).

 

 

 

When the computer is connected to LAN, check the date and time of the server.

 

 

 

The 2100 A.D. or later year will not be correctly recognized on this computer.

 

[Executing Battery Recali-

 

The Battery Recalibration was canceled before Windows was shut down last time.

 

bration] screen appears.

 

To start up Windows, turn off the computer by the power switch, and then turn on.

 

 

 

 

 

 

 

Troubleshooting Useful Information Getting Started

23

Image 23 Contents
Personal Computer ContentsCopyright Disclaimer Trademarks Appendix Troubleshooting Useful Information Getting StartedIntroduction Terms and illustrations in these instructionsModels for U.S.A Read Me FirstGetting Started Appendix Troubleshooting Useful InformationRead Me First Models for CanadaRF Exposure Warning Models for EuropeCanadian ICES-003 Industry CanadaCD/DVD Drive Caution Lithium Battery / Pile au lithiumAppendix Troubleshooting Information to the UserClean Dust and Other Debris of the AC Plug Regularly PrecautionsDo Not Use With Any Other Product Precautions Battery PackLCD Description of PartsEX PC Description of PartsHandling the AC adaptor To remove the battery packOperating Instructions This book Turn on the computer First-time OperationTo change the partition structure When Starting Up/Shutting DownPC Information Viewer Windows Sidebar Windows UpdateRegarding Windows Vista User Account ControlOn-screen Manual Troubleshooting Useful Information Getting Started AppendixHandling Cautions Handling and MaintenanceWhen using peripheral devices Computrace Software MaintenanceTo clean the LCD panel To clean areas other than the LCD panelRestoring the hard disk data Hard Disk Backup/Restore FunctionCreating a backup of the hard disk data Preparation Hard Disk Data Erase Utility Reinstalling Software To change the drive letter of hard disk or CD/DVD drive Error Code/Message Starting Up Troubleshooting BasicDisplay Troubleshooting BasicEntering Password Shutting downOthers TroubleshootingReinstalling B’s Recorder/B’s CLiP Useful Information Getting StartedRegarding the PC-Diagnostic Utility Hardware DiagnosticsConnect the AC adaptor, and turn on the wireless switch. Running the Diagnostic CheckHardware Diagnostics About Intel software products LicenseTerm Termes, clauses et conditions Contrat de licence d’usage limitéLicence Main Specifications SpecificationsCD/DVD Drive SpecificationsStarted Troubleshooting Useful Information Getting AppendixWireless LAN Only for model with wireless LAN Bluetooth Only for model with BluetoothOptions and Accessories Main BatteryLimited Warranty Exclusions General Panasonic Computer and Peripherals Limited WarrantyIf YOU Ship the Product for Warranty Service Software Media Limited WarrantyGarantie Limitée Supports DES Logiciels Expédition DU Produit Pour Service Sous GarantiePour le Canada Garantie Limitée Ordinateurs ET Périphériques PanasonicMemo Appendix Troubleshooting Useful Information Getting Started Panasonic Computer Solutions Company Panasonic Canada Inc
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