Panasonic CF-51 appendix Troubleshooting Basic, Starting Up

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Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the “Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, contact Panasonic Technical Support (Î page 29). You can also check the computer’s status in the PC Information Viewer

(Î Reference Manual “Troubleshooting (Advanced)”).

Starting Up

Cannot start up.	z Connect the AC adaptor.
The power indicator or bat-	z Insert a fully charged battery.
tery indicator is not lit.	z Remove the battery pack and the AC adaptor, then connect them again.
	z Remove the USB device, or set [USB Port] or [Legacy USB Support] to [Disable] in
	[Advanced] menu of the Setup Utility. The computer may not start up when certain
	USB devices are connected.
The power is turned on but	z The computer is warming up before start up. Wait for the computer to start up (takes
“Warming up the system (up	up to 30 minutes). If, “Cannot warm up the system” is displayed, the computer failed
to 30 minutes)” appears.	to warm up and does not start. In this case, turn off the computer, leave it in an envi-
	ronment of 5 °C {41 °F} or higher temperature for about an hour, and then turn on
	the power once more.
Cannot turn on the computer.	z Leave it in an environment of 5 °C {41 °F} or higher temperature for about an hour,
The computer does not	then turn on the power once more.
resume from standby mode.
(The power indicator blinks
quickly in green.)
You have forgotten the	z Supervisor Password or User Password: Contact Panasonic Technical Support
password.	(Î page 29).
	z Administrator password:
	• If you have a password reset disk, you can reset the administrator password. Set
	the disk and enter any wrong password, then follow the on-screen instructions and
	set a new password.
	• If you do not have a password reset disk, reinstall (Î page 18) and set up Win-
	dows, and then set a new password.
“Remove disks or other	z A floppy disk is in the drive and it does not contain system startup information.
media. Press any key to	Remove the floppy disk and press any key.
restart” or a similar mes-	z This message may appear with some USB devices. Remove the USB device, or set
sage appears.	[USB Port] or [Legacy USB Support] to [Disable] in the [Advanced] menu of the
	Setup Utility.
	z If the problem persists after removing the disk, it may be a hard disk failure. Contact
	Panasonic Technical Support (Î page 29).
Windows startup and opera-	z Press		in the Setup Utility (Î page 20 “To start the Setup Utility”) to return the
		F9
tion is slow.	Setup Utility settings (excluding the passwords) to the default values. Start the
	Setup Utility and make the settings again. (Note that the processing speed depends
	on the application software, so this procedure may not make Windows faster.)
	z If you installed a resident software after purchase, turn off the residence.
	z Disable Indexing Service in the following menu.
	Click [start] - [Search] - [Change preferences] - [Without Indexing Service].
The date and time are incor-	z Make the correct settings. Click [start] - [Control Panel] - [Date, Time, Language,
rect.	and Regional Options] - [Date and Time].
	z If the problem persists, the internal clock battery may need to be replaced. Contact
	Panasonic Technical Support (Î page 29).
	z When the computer is connected to LAN, check the date and time of the server.
	z The 2100 A.D. or later year will not be correctly recognized on this computer.
[Executing Battery Recali-	z The Battery Recalibration was canceled before Windows was shut down last time.
bration] screen appears.	To start up Windows, turn off the computer by the power button, and then turn on.

Troubleshooting Useful Information Getting Started

Appendix

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Contents Personal Computer ContentsIntroduction Appendix Troubleshooting Useful Information Getting Started„ Terms and illustrations in these instructions „ Copyright „ Disclaimer „ TrademarksModels for U.S.A Read Me FirstRead Me First Appendix Troubleshooting Useful Information GettingModels for Canada StartedLithium Battery / Pile au lithium Models for EuropeInformation to the User CD/DVD Drive Caution PrecautionsRegulatory Information AvertissementDo Not Turn the Volume Up to Loud When Using Headphones Hold the Plug When Unplugging the AC CordDo Not Pull or Insert the DC Plug If Your Hands Are Wet Insert the AC Plug CompletelyPrecautions Battery Pack Do Not Use with Any Other ComputerDo Not Short the Positive + and Negative Con- tacts LCD Description of PartsGetting Started Description of PartsInsert the battery pack Connect your computer to a power outletFirst-time Operation First-time Operation Setup WindowsTurn on the computer Create a new accountRefer to To access the Important Tips To access the Reference ManualOn-screen Manual „ Reference Manual„ When using peripheral devices Handling and MaintenanceOperation Environment Handling CautionsHandling and Maintenance To clean the LCD panelTo clean areas other than the LCD panel Press 2 to execute 2. Erase HDD Hard Disk Data Erase UtilityPress Space PreparationReinstalling Software Press 1 to execute 1. RecoveryPress F9 „ To change the drive letter of hard disk or CD/DVD drive Turn the computer off by using the power buttonError Code/Message „ Starting Up Troubleshooting BasicTroubleshooting Basic Starting UpDisplay „ Reinstalling B’s Recorder/B’s CLiP Troubleshooting Useful Information Getting StartedShutting down Reference ManualLicense TermAbout Intel software products Contrat de licence d’usage limité LicenceTermes, clauses et conditions „ Main Specifications SpecificationsActual system configuration Specifications „ Wireless LAN„ CD/DVD Drive Software Limited Warranty For U.S.ALimits and Exclusions If YOU Ship the Product for Warranty Service Panasonic Computer and Peripherals Limited WarrantySoftware Media Limited Warranty GeneralMemo Panasonic Computer Solutions Company Panasonic Canada Inc