Fujitsu VFY:M53200MPAD2IN manual Troubleshooting and tips, Help if problems occur

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Troubleshooting and tips

Troubleshooting and tips

Follow the safety notes in the "Safety/Regulations" manual when connecting or disconnecting cables.

If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:

►Make a note of the steps and the circumstances that led to the fault. Also make a note of any error messages displayed.

►Switch the Tablet PC off.

►Contact the Hotline/Service Desk.

You can ﬁnd the telephone numbers in the service desk list. Have the following information ready when you call:

•The model name and serial number of the Tablet PC. The serial number is located on a sticker on the underside of the Tablet PC.

•Alternatively, you can look up the serial number in the operating system: Select

Settings > About the tablet > Status. The serial number is stored in the Serial number ﬁeld.

•Notes of any messages that appear on the screen and information on acoustic signals.

•Your system conﬁguration and all peripheral devices connected to your system.

•Your sales contract.

Help if problems occur

Should you encounter a problem with your computer that you cannot resolve yourself:

►Note the serial number of your device. You will ﬁnd the serial number on the sticker on the on the back of the Tablet PC.

►For further clariﬁcation of the problem, contact the Service Desk for your country (see the Service Desk list or visit the Internet at "http://ts.fujitsu.com/support/servicedesk.html"). Have the serial number of your system ready for this purpose.

Using the Reset button

If the device no longer reacts to input or the ON/OFF switch, use the Reset button to restart the device.

►Disconnect the device from the mains adapter.

►Open the slot cover of the SIM card and the memory card.

►Press a pen or a piece of wire (e.g. a paperclip) ﬁrmly into the opening of the Reset button to restart the device.

►Your device vibrates brieﬂy to conﬁrm the reset.

►Replace the slot cover.

►Connect the mains adapter to the device again.

62	Fujitsu Technology Solutions

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Contents Stylistic M532 Page Page Copyright Stylistic M532 Page Contents Contents Index Contents Innovative technology Further informationInnovative technology Not switch off the device Notational conventionsThis font Ports and controls Ports and controlsPorts and controls Rear Important notes Safety notesAdditional safety notes for devices with radio components Important notesEnergy saving Using headphonesProtecting the device Energy savingTravelling with your Tablet PC Before you travelTransporting the Tablet PC Cleaning the Tablet PC First-time setup of your device First-time setup of your deviceUnpacking and checking the device Mains adapter connecting Selecting a locationSwitching on the device for the ﬁrst time Working with the Tablet PC Battery charging indicatorBattery charging indicator Working with the Tablet PCSwitching on the Tablet PC Switching off the Tablet PCTouchscreen ExampleBackground lighting Webcam Description FunctionsCharging and maintaining the battery Rechargeable batteryUsing the power-management features Monitoring the battery charging levelMemory cards Supported formatInserting the memory card Removing the memory card SIM card Inserting the SIM cardRemoving a SIM card Switching the wireless components on and off Access via UmtsWLAN/Wi-Fi and Bluetooth Your Cradle optional Cradle componentsLeft side = Headphones port Right side = USB port Fujitsu Technology Solutions Back = USB port = Hdmi port = Port for mains adapter Setting up the Cradle Connecting the Tablet PC to the Cradle Working with the Tablet PC Disconnecting the Tablet PC from the Cradle Initial setup of your device with Android Working with AndroidWorking with Android Home screen Home screen Desktop Navigating on the home screenButton Description Back Recently used appsCustomising the home screen Changing between home screensUsing ﬁngers OperationAction Description Entering text via the on-screen keyboard Working with Android Using the dictation function Messages, status and system symbols Searching with GoogleWorking with apps/widgets Working with Android Action Description Settings Managing the WiFi networkEstablishing a Bluetooth connection Limiting data volumes for mobile data useOption Description VPNDevice settings Ambient light sensorSensor for recognising the screen orientation Slide Personal settingsPassword PatternSetting up encryption Working with Android Option DescriptionSystem settings System updates CHAGALLF06005.pkgOver-the-air OTA Updating via an external memory card micro SD cardApps ApplicationsApp Description Security or administrative functions can be performed Working with Android App Description Web site http//itap-mobile.comWeb site http//mobile.thinkfree.com Android Tablet PC Connecting external devices Connecting external devicesHdmi port Connecting USB devices How to remove USB devices correctlyDevice drivers Headphone port Using the Reset button Troubleshooting and tipsHelp if problems occur Troubleshooting and tipsDisplay on the Tablet PC’s touchscreen is difﬁcult to read Tablet PC does not start after switch onTablet PC’s date or time is incorrect External monitor remains blankBattery discharges too quickly Tablet PC stops workingRadio connection to a network does not work Acoustic warnings Technical data Tablet PCMains adapter 30 W Cradle optionalDeclarations of Conformity Manufacturer’s notesDisposal and recycling CE markingRegulatory notices Regulatory information for Tablet PCs without radio deviceDOC Industry Canada notices Avis Aux Utilisateurs Du Réseau Téléphonique Canadien UL NoticeFederal Communications Commission statement FCC Regulatory information for Tablet PCs with radio deviceFor Authorized Repair Technicians Only FCC Interference StatementManufacturer’s notes FCC Radio Frequency Exposure statement Regulatory Information/DisclaimersExport restrictions Index IndexIndex