Lenovo Z580, Z485, Z585, Z480, Z380 manual Troubleshooting, Frequently asked questions

Page 36

Chapter 5. Troubleshooting

Frequently asked questions ------------------------------------------------------------

This section lists frequently asked questions and tells where you can find detailed answers.

What safety precautions should I follow when using my computer?

See “Chapter 1. Important safety information” of Lenovo Safety and General Information Guide.

How can I prevent problems with my computer?

See “Chapter 2. Use and care Information” of Lenovo Safety and General Information Guide.

What are the main hardware features of my computer?

More information can be found in Chapter 1 and 2.

Where can I find the detailed specifications for my computer?

See http://consumersupport.lenovo.com.

I need to upgrade a device or I need to replace one of the following: the hard disk drive, memory, or the keyboard.

See “Appendix A. CRU instructions” on page 39 of this guide.

Where are the recovery discs?

Your computer did not come with a recovery disc. For an explanation of the alternative recovery methods offered by Lenovo, see “Chapter 4. OneKey Rescue system” on page 30.

Where are the installation discs for preinstalled programs?

Installation discs for preinstalled programs are not supplied with Windows preinstalled computers. You can visit the Lenovo consumer support Web site to find all preinstalled software downloads.

By default, you can find some installation backups for certain preinstalled software in the APP folder under the D driver.

How can I contact the customer support center?

See " Chapter 3. Getting help and service" of Lenovo Safety and General Information Guide.

32

Image 36

Contents Lenovo IdeaPad Z380/Z480/Z485/ Z580/Z585 Regulatory Notice First Edition December Copyright Lenovo Contents Page Getting to know your computer „ Lenovo IdeaPad Z380/Z480/Z485Top view „ Lenovo IdeaPad Z580/Z585 Getting to know your computerCap sensor buttons Built-in microphone Touchpad Left-side view „ Lenovo IdeaPad Z380 „ Lenovo IdeaPad Z480/Z485/Z580/Z585 Right-side viewFront view „ Lenovo IdeaPad Z380 Bottom viewBattery latch manual Battery pack „ Connecting to the power „ Configuring the operating systemLearning the basics „ Reading the manuals„ Shutting down your computer Putting your computer into sleep stateLearning the basics „ Checking battery status „ Charging the battery„ Removing the battery pack „ Handling the batteryUsing the touchpad Touchpad Touchpad buttonUsing the keyboard „ Numeric keypadLenovo IdeaPad Z380/Z480/Z485 Lenovo IdeaPad Z580/Z585„ Function key combinations Lenovo IdeaPad Z380/Z480/Z485 Lenovo IdeaPad Z580/Z585Fn + Esc Fn + F1 Fn + F2 Fn + F3 Fn + F4 Fn + F5 Fn + F6 Fn + PrtScFn + Home Fn + End„ Using memory cards not supplied Connecting external devicesInserting a memory card Removing a memory card„ Connecting USB devices „ Connecting Bluetooth enabled devices on select modelsEnabling Bluetooth communications on your computer „ OneKey Rescue system button a Special keys and buttons„ Cap Sensor buttons Standard mode Thermal management button fPerforming dust cleaning System status indicators „ Using VeriFace „ Attaching a security lock not suppliedSecuring your computer „ Using passwords Connecting to the Internet Wired connection„ Software configuration Connecting to the Internet„ Hardware connection Wireless connection Wi-Fi WiMAXSoftware configuration Hardware connectionOneKey Rescue system „ IntroductionOneKey Rescue system „ Creating a recovery discs OneKey Rescue systemTroubleshooting Frequently asked questionsTroubleshooting Where can I find warranty information?Troubleshooting Display problemsPassword problems Keyboard problemsSleep or hibernation problems Computer screen problems Screen is blankSound problems Battery problemsHard disk drive problem Startup problemTroubleshooting Other problems RespondReplacing the battery pack Appendix A. CRU instructionsAppendix A. CRU instructions Handling a hard disk driveAppendix A. CRU instructions Lenovo IdeaPad Z380 Lenovo IdeaPad Z480/Z485/Z580/Z585 Pull the tab in the direction shown by arrow d Take out the hard disk drive secured in a metal frame e Appendix A. CRU instructions Replacing memory Appendix A. CRU instructions Appendix A. CRU instructions Replacing the wireless LAN card Appendix A. CRU instructions Removing the optical drive Setup Poster User Guide Trademarks Page New World. New Thinking.TM