Lenovo Z580, Z485, Z585 Sound problems, Battery problems, Hard disk drive problem, Startup problem

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	Chapter 5. Troubleshooting

Sound problems
No sound can be heard from	• Make sure that:
the speaker even when the vol-	- The Mute function is off.
ume is turned up.	- The headphone jack is not used.
	- Speakers are selected as the playback device.

Battery problems
Your computer shuts down	• Discharge and recharge the battery.
before the battery status indica-
tor shows empty.
-or-
Your computer operates after
the battery status indicator
shows empty.
The computer does not operate	• The surge protector in the battery might be active. Turn off
with a fully charged battery.	the computer for one minute to reset the protector; then turn
	on the computer again.

A hard disk drive problem
The hard disk drive does not	• In the Boot menu in BIOS setup utility, make sure that the
work.	hard disk drive is included in the Boot priority order
	correctly.

A startup problem
The Microsoft® Windows oper-	• Use the OneKey Rescue system to help solve or identify
ating system does not start.	your problem. For details about OneKey Rescue system, see
	“Chapter 4. OneKey Rescue system” on page 30.

OneKey Rescue system problems
Backup cannot be made.	• You are not currently using a Windows operating system.
	• There is not enough space to store the backed up data. You
	will need to free more hard disk space on your system
	partition (C drive).
Fail to restore system partition	• The system partition, such as the partition size or the drive
to factory default.	capacity of C, has been modified.

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Contents Lenovo IdeaPad Z380/Z480/Z485/ Z580/Z585 Regulatory Notice First Edition December Copyright Lenovo Contents Page Top view Getting to know your computer„ Lenovo IdeaPad Z380/Z480/Z485 Getting to know your computer „ Lenovo IdeaPad Z580/Z585Cap sensor buttons Built-in microphone Touchpad Left-side view Right-side view „ Lenovo IdeaPad Z380 „ Lenovo IdeaPad Z480/Z485/Z580/Z585Front view Bottom view „ Lenovo IdeaPad Z380Battery latch manual Battery pack „ Configuring the operating system „ Connecting to the powerLearning the basics „ Reading the manualsLearning the basics „ Shutting down your computerPutting your computer into sleep state „ Charging the battery „ Checking battery status„ Handling the battery „ Removing the battery packTouchpad Touchpad button Using the touchpad„ Numeric keypad Using the keyboardLenovo IdeaPad Z380/Z480/Z485 Lenovo IdeaPad Z580/Z585Lenovo IdeaPad Z380/Z480/Z485 Lenovo IdeaPad Z580/Z585 „ Function key combinationsFn + PrtSc Fn + Esc Fn + F1 Fn + F2 Fn + F3 Fn + F4 Fn + F5 Fn + F6Fn + Home Fn + EndConnecting external devices „ Using memory cards not suppliedInserting a memory card Removing a memory cardEnabling Bluetooth communications on your computer „ Connecting USB devices„ Connecting Bluetooth enabled devices on select models Special keys and buttons „ OneKey Rescue system button a„ Cap Sensor buttons Thermal management button f Standard modePerforming dust cleaning System status indicators Securing your computer „ Using VeriFace„ Attaching a security lock not supplied „ Using passwords Wired connection Connecting to the Internet„ Hardware connection „ Software configurationConnecting to the Internet Wi-Fi WiMAX Wireless connectionHardware connection Software configurationOneKey Rescue system OneKey Rescue system„ Introduction OneKey Rescue system „ Creating a recovery discsFrequently asked questions TroubleshootingWhere can I find warranty information? TroubleshootingDisplay problems TroubleshootingSleep or hibernation problems Password problemsKeyboard problems Screen is blank Computer screen problemsBattery problems Sound problemsHard disk drive problem Startup problemRespond Troubleshooting Other problemsAppendix A. CRU instructions Replacing the battery packHandling a hard disk drive Appendix A. CRU instructionsAppendix A. CRU instructions Lenovo IdeaPad Z380 Lenovo IdeaPad Z480/Z485/Z580/Z585 Pull the tab in the direction shown by arrow d Take out the hard disk drive secured in a metal frame e Appendix A. CRU instructions Replacing memory Appendix A. CRU instructions Appendix A. CRU instructions Replacing the wireless LAN card Appendix A. CRU instructions Removing the optical drive Setup Poster User Guide Trademarks Page New World. New Thinking.TM