Dell XPS 10 user manual System problem, Reset your tablet

System problem

Problems	Possible causes	Possible solutions
Tablet does not turn on	The battery is completely	1 Charge the tablet for
	discharged.	at least 4 hours.
		2 Press and hold the
		Power and
		Sleep/Wake button for
		4 seconds.
Tablet does not turn off		Press and hold the Power
		and Sleep/Wake button
		for 11 seconds to perform
		a hard shut down.
Tablet locks up		Press and hold the Power
		and Sleep/Wake button
		for 11 seconds to perform
		a hard shut down.
Tablet is not responding or		1 Reboot the tablet. See
behaving unexpectedly		Turning Off Your
		Tablet and Turning On
		Your Tablet.
		2 Refresh the tablet. See
		Reset your tablet.
		3 Contact Dell’s support
		service. Go to
		support.dell.com or
		dell.com/ContactDell.
Tablet cannot boot		Boot from Windows
into Windows		recovery. See Recover
		your tablet.
Software or feature is not		Restart your tablet.
working as expected		Software updates may
		have been downloaded in
		the background. Swipe
		from the right edge of the
		display to access Charms
		and touch Settings→
		Power→ Restart to restart
		the tablet.

Troubleshooting

37