Dell T07G manual System problem

Page 37

System problem

Problems

Possible causes

Tablet does not turn on

The battery is completely

 

discharged.

Tablet does not turn off

 

Tablet locks up

 

Tablet is not responding or

Driver failure

behaving unexpectedly

Operating system failure

 

Virus/Malware

Software or feature is not working as expected

Docking station not working as expected

turn off the wireless connection on your tablet.

Use your tablet in airplane mode.

Possible solutions

1.Charge the tablet for at least 4 hours.

2.Press and hold the Power button for 4 seconds.

Press and hold the Power button for 11 seconds to perform a hard shut down.

1.Press and hold the power button for 11 seconds to perform a hard shut down.

2.Remove the power supply and unplug / plug the battery.

1.Shut down and restart your tablet.

2.Refresh the tablet.

3.Contact Dell’s support service. Go to dell.com/ support or dell.com/ contactdell.

Restart your tablet. Software updates may have been downloaded in the background. Swipe from the right edge of the display to access the Charms bar

and touch SettingsPower

Restart to restart the tablet.

Un-dock / Re-dock your tablet. If the issue still continues, power cycle your tablet on the dock.

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Contents Dell Venue Pro 11 -7130/7139 User’s Guide Page Contents Desktop Dock Features Optional Stylus FeaturesThin Travel Keyboard Dock Features Mobile Keyboard Dock FeaturesBefore Working Inside Your Tablet Working on Your TabletTurning off Your Tablet Page Charging the Tablet Setting Up Your TabletTurning On Your Tablet Using Charms Using power buttonTurning off the Screen How to lock / unlock the screen orientation Using Your TabletAdjusting the screen brightness Screen OrientationGestures Page Windows Start Screen How to access the Start screenRight-Click Swipe Right Get to know WindowsSwipe Left Swipe Up/DownSplit Screen Using HeadphonesRemoving the Micro-SD card Removing the BatteryInstalling the micro-SIM Card Installing the BatteryInsert the micro-SIM card into its slot Wi-Fi setting Managing your tablet settingsTurning On/Off Wi-Fi Connecting to a networkConnecting to a mobile broadband network Mobile broadband settingTurning On/Off mobile broadband Mobile broadband options Disconnecting from mobile broadband networkService Provider hardware information Refreshing / Recovering / Re-setting your tabletEnabling PIN lock Refresh your PC without affecting your files Remove everything and re-install WindowsAdvanced startup Synchronizing your tablet Using Microsoft accountCopying music, photos, and videos Getting Your Stylus Ready for Use Optional Stylus FeaturesUsing the Optional Stylus with Your Tablet Desktop Dock Features Connecting the Power Adapter Docking Your Tablet to the Thin Travel Keyboard Dock Thin Travel Keyboard Dock FeaturesPage Docking Your Tablet to the Keyboard Dock Mobile Keyboard Dock FeaturesCharging the dock Undocking Your Tablet from the Keyboard DockBattery behavior Cleaning Your Tablet Battery problem TroubleshootingSystem problem Network problem Touchscreen problemSystem Setup Bios Options System SetupPage Uefi Advanced Boot Options Video Deactivate Default KEK Power Management Post Behavior Updating the Bios Page LPDDR3/DDR3L SpecificationsWLAN, LTE, HSPA+ Page Page Contacting Dell
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