Solving Problems
This section provides troubleshooting information for your dock.
Power Problems
If the power status light is off — The tablet is turned off, in hibernate mode, is not receiving power, or battery is fully charged.
•Press the power button on the tablet. The tablet resumes normal operation if it is off or in hibernate mode.
•Reseat the AC adapter cable into the power connector on the dock, into the AC adapter, and to the electrical outlet.
•If the AC adapter cable is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.
•Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
•Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light on the AC adapter is on.
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