Dell Nov-39, 30-Nov manual Troubleshooting, Battery problem

Troubleshooting

Battery problem

Problems Possible causes

Battery does not charge

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Possible solutions

•Unplug the Dell AC power adapter from the wall and verify that the outlet is functioning.

•Check all cable connections and plug back into the wall, then back into the tablet.

•Check the AC adapter LED light to ensure if the AC adapter is working.

•Check all connectors to ensure proper connectivity.

If the AC adapter works and the battery does not charge, try to:

• Remove and re-insert

	the battery to ensure
	the battery fits to its
	connectors properly.
	• Replace with another
	battery, if available.
	NOTE: The tablet battery
	requires about 4 hours to
	fully charge.
The tablet's temperature is below 0 °C	Charge the battery in an
or higher than 40 °C.	ambient temperature
	between 0 °C to 40 °C.
The battery or power adapter is	Contact a Dell authorized
damaged.	reseller to replace the battery
	or power adapter.

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