Zebra Technologies P420i user manual Printing shows very pale or inconsistent results

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Card

Printer

Solutions

General information

Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P420i Plastic Card Printer

• Printing shows very pale or inconsistent results.

Possible Cause

A• Ribbon may have been stored improperly or is damaged.

B• Cards may not meet specifications.

C• Contrast and/or Intensity may be set to values which are too high.

D • Dust or embedded contamination on elements of the Print Head.

>> Solution

A 1 • Change ribbon and print again.

B 1 • Use a different supply of cards.

C 1 • Adjust Contrast and/or Intensity values in software.

D 1 • Perform a Cleaning of the Print Head (see 4 • 2 Cleaning the Print Head

• Printing shows blurry printed image. Possible Cause

A• Ribbon may not be correctly positioned.

B• Ribbon may not synchronized on the correct color panel position.

C• Cards may not meet specifications.

D• Dust inside the printer and/or dirty Cleaning Roller.

>> Solution

A 1 • Open cover and press down the Print Head Unlock Lever to open the Print Head carriage. The Print Head will move up.

A 2 • Check ribbon is properly rolled onto the ribbon cores.

A 3 • Push down on the Print Head Lock Lever until an audible “click” signals the locked-down position.

A 4 • Ribbon will automatically synchronize. A 5 • Print again.

B 1 • Open cover and press down the Print Head Unlock Lever to open the Print Head carriage. The Print Head will move up.

B 2 • Push down on the Print Head Lock Lever until an audible “click” signals the locked-down position.

B 3 • Ribbon will automatically synchronize.

B 4 •Print again.

C 1 • Use a different supply of cards.

D 1 • Perform a cleaning of the Print Head (See 4 • 2 Cleaning the Print Head). D 2 • Replace Cleaning Roller (See 4 • 3 Cleaning Cartridge).

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Contents Welcome to your new Foreword Product Warranty Statement Declarations of Conformity P420i Printer Models P420i Plastic Card Printer Table of contents Appendix a Magnetic Card Stripe Encoder Unpacking your card printer Getting StartedPrinter Driver Disk floppy or/and CD Centronic Parrallel Display Indicators and ControlPrinter Installation Operation Printer FeaturesLoading Ribbons General information Card Feeder Loading CardsInstall Card Cleaning Cartridge Card Output Hopper Card Thickness Control LeverReject BOX Rejected Card BoxP420i Plastic Card Printer Feeding one card at a time Printing a Test Card Next Select Printer Menu InformationReady Condt Nting Printing a Sample CardP420i Plastic Card Printer Set Printer Driver Options Printing a sample card Protect Your Factory Warranty CleaningCleaning System CleanPrinter Cleaning the Print Head Card Cleaning Cartridge Slot Interpreting LCD Display messages TroubleshootingReject BOX Full P420i Plastic Card Printer Solution Print Quality IssuesPrinting shows very pale or inconsistent results No printing on the card SPECIFICATI0NS TechnicalCard Dimensions Interfaces Environmental Appendix a Magnetic Card Stripe EncoderIntroduction Down ·MEDIA Loading OrientationISO Standard Encoding ·MAGNETIC Encoder CleaningSmart Card Contact Station Appendix B·SMART Card Contact Station Interface Smart Card Pins Contact PointsAccessories & supplies Appendix CRibbons Blank White Cards Sold by the box CardsPrinter Supplies AccessoriesWorld Wide Sales and Support