Gyration Ultra Cordless Optical Mouse Ultra Mouse Troubleshooting Tips, Symptom Reason Solution

Ultra Mouse Troubleshooting Tips

Symptom	Reason	Solution
Mouse LED comes on	Mouse and Receiver	Perform a Teach/Learn sequence
when activate button	not synchronized	(see “Setting Up and Synchroniz-
is pressed, but		ing the Ultra Mouse and the Gyra-
receiver is unrespon-		tion RF Receiver” on page 4).
sive
When using in air, cur-	Gyro not activated	Squeeze or double-click trigger on
sor is visible but shows		bottom of mouse.
no movement
Cursor movement is		Change the device’s channel set-
choppy or erratic		ting (see “Changing the Channel
		the Ultra Mouse is Using” on
		page 5).
		Move receiver away from other
		electronic devices (e.g. monitor,
		speakers, radio, etc.).
		Raise receiver antenna and/or
		uncoil USB Receiver cable.
When pressing the	Batteries are low
activate button, the		Recharge battery pack or replace
LED on the mouse is
flashing		(see “Installing and Charging the
		Batteries” on page 1).
When pressing the	Batteries are dead
activation trigger, the
	Mouse is off	Power it on (see “Powering the
LED on the mouse is
		Ultra Mouse On and Off” on
off
		page 6).
Cursor moves too fast	Speed or accelera-	Change the cursor tracking speed
or too slow	tion not set properly	in the mouse control panel.
Cursor drifts on the	Sensor may require	Place the mouse on the desk for 4
screen	recalibration	or more seconds to steady the cur-
		sor.
Mouse LED does not	Dirty contacts	Clean the contacts on bottom of
flash in charging cradle		mouse.
and mouse does not
	Improper battery	Make sure that the AAA battery
charge
	installed	pack is not installed.
	End-of-life battery	Replace battery.
Inadequate battery life	Mouse used on dark-	Use mouse on light-colored sur-
	colored surface	face to minimize battery drain.

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