Nortel Networks BCM 4.0 quick start Customizing other parameters, Telephony Resources

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Chapter 4 Connection and configuration procedures 43

Figure 12 Telephony Resources page

4In the Modules section, select the row of the MBM that you want to configure.

5Double-click the Prog Type field to display the drop-down list.

6Select the type of MBM that you installed in that location.

7Click Enable.

8Repeat steps 4 to 7 to enable each MBM in your system.

You can set other parameters for the MBMs depending on the type of MBM you installed.

Customizing other parameters

You can also customize the following parameters:

•Security policies (see the BCM 4.0 Administration Guide)

•Modem settings (see the BCM 4.0 Networking Configuration Guide)

•Software updates (see the BCM 4.0 Administration Guide)

•Voice mail (see the CallPilot Manager Set Up and Operation Guide for information on using the web-based interface to configure your voice mail system, or see the CallPilot Telephone Administration Guide for information on using Telset Administration to configure your voice mail system)

•Backup and restore (see the BCM 4.0 Administration Guide)

BCM 4.0 Installation Checklist and Quick Start Guide

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Contents BCM 4.0 Installation Checklist and Quick Start Guide Copyright 2006 Nortel Networks, All Rights Reserved Software License BCM 4.0 Installation Checklist and Quick Start GuideN0060602 Contents Contents Audience PrecautionsAbout this guide PurposeTask Reference Comments Installation and configuration summaryInstallation and configuration checklist Sheet 1 Getting startedDefault user names and passwords Default valuesInstallation and configuration checklist Sheet 2 Default IP addressesSystem information Sheet 1 Tools, data, and parametersDescription Value Comments Getting started System information Sheet 2 ChecklistsGeneral checklist Main unit components checklistExpansion unit and media bay modules components checklist Main units BCM200 main unit ports and connectorsSystem overview BCM expansion unit BCM400 onlyStartup Profile Element ManagerSystem overview N0060602 Mounting a BCM main unit and expansion unit Installing a BCM unit in a rackMinutes/unit Physical installationTo attach the rack-mount brackets To mount a BCM unit in an equipment rackTo install a BCM unit on a wall Installing a BCM unit on a wallAttach the wall-mount bracket to the BCM400 main unit Installing a BCM unit on a flat surfaceChapter Physical installation Connecting the expansion unit to the main unitInstalling the MBMs To install a BCM unit on flat surfacePossible trunk MBM DIP switch settings Use and to set the DIP switches for the MBMsOffset DS30 # Offsets Possible station MBM DIP switch settingsDS30 Offsets 0 Bus #To install MBMs Connecting the MBM wiringMinutes/MBM To connect the DTM, CTM, BRIM, or 4x16 MBMs DTM RJ-48C wiring array To connect the Gatm ASM and DSM wiring chart Sheet 1To connect the DSM16, DSM32, ASM8, GASM8, or 4x16 MBMs For ASM only Physical installation ASM and DSM wiring chart Sheet 2For DSM only Wiring the FEM Powering up the BCM systemTo connect the fiber cables To power up the BCM system Connecting the data networking hardwareTo connect the BCM system to the WAN Minutes/telephone Unpacking, placing, and wiring telephone hardwareTo install telephones To connect the modemTo install optional telephony equipment Connecting to the BCM system Connection and configuration proceduresConnection and configuration procedures Connecting through the Ethernet crossover cableTo configure your computer Connecting through the serial portTo connect through the serial port To download and install BCM Element Manager To access the BCM webDownloading from the BCM web Minute Configuring the BCM system parametersGenerating a software keycode To download the Startup Profile templateTelephony startup IP addressModem SystemSnmp community To configure the BCM system using BCM Element ManagerIP Phones Snmp AgentConnection and configuration procedures Connection and configuration procedures Startup Profile times and LED sequence Configuring the MBMsTo configure the MBMs Startup Profile times and LED sequenceTelephony Resources Customizing other parametersConnection and configuration procedures N0060602
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BCM 4.0 specifications

Nortel Networks BCM 4.0, or Business Communications Manager, is a robust telecommunications solution designed for small to medium-sized businesses (SMBs). This system combines voice and data capabilities in one unified platform, providing businesses with a powerful tool to enhance their communication processes.

One of the key features of BCM 4.0 is its ability to integrate various communication channels. It supports IP telephony, traditional telephony, and even cellular voice services, ensuring that businesses can leverage multiple forms of communication without needing separate systems. This unified approach reduces costs and simplifies management, making it easier for businesses to maintain their operations.

Another significant characteristic of BCM 4.0 is its multimedia capabilities. The system can handle voice, video, and data, delivering a comprehensive communication solution. This allows for seamless collaboration among employees, whether they are in the office or working remotely. The inclusion of multimedia applications enhances productivity by accommodating different communication preferences and needs.

Additionally, BCM 4.0 offers advanced call handling features, including call routing, auto-attendant, and voice mail systems. These functionalities improve customer service by ensuring that calls are efficiently managed and directed to the appropriate personnel. The system also provides extensive reporting tools, allowing businesses to monitor call activities and improve their communication strategies based on data-driven insights.

Security is a crucial consideration for any telecommunications system, and BCM 4.0 does not fall short in this area. It includes features such as secure SIP (Session Initiation Protocol) trunking, encryption, and user authentication. These security measures protect sensitive business information and ensure compliance with data protection regulations.

The modular architecture of BCM 4.0 is designed to grow with the business. Organizations can start with essential functionalities and easily upgrade or expand their systems as their needs evolve. This scalability feature makes BCM 4.0 an attractive option for businesses looking to invest in long-term solutions.

In summary, Nortel Networks BCM 4.0 is an integrated and versatile communications platform suited for SMBs. Its comprehensive features, multimedia capabilities, advanced call handling, robust security measures, and scalability make it a vital tool for enhancing business communications and driving productivity. By adopting BCM 4.0, businesses can streamline their operations and foster better engagement both internally and with their customers.
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