Tektronix user manual 26Phaser 240 Drivers and Utilities

Page 152

8Troubleshooting

■If you want the printer to automatically take media from the second tray when the ﬁrst tray is empty, select Auto Select in a Tektronix driver, or send the Use Any Tray (ANYTRAY.PS) ﬁle to the printer, and make sure both trays contain the same media type and size. If the trays contain two different types or sizes of media, the printer will not automatically switch from one tray to

the other.

■Refer to the Phaser 240 Color Printer User Manual for more information on paper trays.

8-26Phaser 240 Drivers and Utilities

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Contents Phaser 240 Color Printer Page Phaser 240 Warranty Users safety summary Contents Printing Caring for Your Printer SuppliesTechnical Notes TroubleshootingFront and Rear Panels Moving Your Printer Regulatory Information IndexPhaser 240 Color Printer Introduction Introduction Setting up the printer Connecting the printerInstalling a driver on your computer Setting up computer portsSetting up the printer What you get with your printerRollTransfer KitCleaning Printer options Installing the optional Lower Tray Assembly 9238-03 Removing the packing material from inside the printer Install the transfer roll Adding paper or transparencies 10Phaser 240 Color Printer 9238-10 12Phaser 240 Color Printer Installing options Connecting the printer Printer portsLocalTalk connection Connecting the printer to a single computer using LocalTalk Parallel connection Ethernet connection Connecting the power and turning on the printer Front panel at power-up Rear panel at power-up When the printer is ready for operation StartupInstalling a driver on your computer Phaser 240 drivers and utilities diskettesPC users Microsoft WindowsGetting Set Up Network button Interface SelectLPT1 or LPT2 DOS Macintosh users Installing the Phaser 240 driver 30Phaser 240 Color Printer Installing the Phaser 240 GX driver 32Phaser 240 Color Printer Workstation users Setting up PC ports DOS Parallel port setupTurning on and off the startup What next?Getting Set Up 36Phaser 240 Color Printer Printing Which computer?Printing from a PC Windows Printing from a PC DOS Using the Phaser 240 driver Printing from a MacintoshUsing the Phaser 240 GX driver Printing from a Unix or VMS workstation Workstation Operating SystemPrinting Printing from speciﬁc applications Margins and print area Perforated paper and transparenciesNon-perforated plain paper Using two paper trays Recommended paper tray selectionsSelecting driver features Print modesColor corrections Fonts Resident typefaces PostScriptResident typefaces PCL5 Downloading fontsInstalling Macintosh screen fonts Enabling and disabling automatic language switching Printer languages PostScript, HP-GL, PCL5Why should I use perforated paper? Printing hintsGetting the largest printed picture How long does it take to make a print?Importance of cleaning OverviewWhen to clean Cleaning kit Cleaning the printer with every transfer roll change Cleaning the thermal head and transfer roll guideCleaning the paper-feed rollers Cleaning the paper-pick rollers 9238-26 9238-27 9238-28 Cleaning the printer every 5,000 prints Cleaning the transfer roll sensor pad9238-30 Cleaning the drum Cleaning the exit rollers Caring for Your Printer 14Phaser 240 Color Printer Selecting Media Image Options Phaser 240 special paper sizes Selecting media sizeLetter-size media A4-size media Phaser 240 Macintosh driver based on LaserWriter Phaser 240 GX Macintosh driverTektronix driver for Windows Selecting media trays Upper TrayLower Tray Auto SelectDifferent ways of selecting media trays High Resolution Selecting print qualityStandard EnhancedDifferent ways of selecting print quality Phaser 240 Macintosh driver LaserWriter 7.1.2-based Selecting image orientationOrientation option is in the Setup dialog box Selecting media type Using Color TekColor Dynamic CorrectionWorking with color General guidelinesText and font guidelines Using color in presentationsColor design guidelines Using color corrections Color corrections table Raw Cmyk Raw RGBDifferent ways of selecting color corrections Using a Tektronix driver for selecting color corrections Phaser 240 Drivers and Utilities Application color corrections Turning off all color corrections Printing the brightest colors and a truer blueSimulating display screen colors Closely match printing press colorsUsing the printer’s current color setting Printing in gray scaleUse simple color conversions Printing the color sampler charts Color sampler chart ﬁlesIllustration Before you print the CMYK, RGB, and HSB color charts Choose Download PostScript File from the Utilities menu Printing and using the CMYK, RGB, and HSB color chartsMacintosh users 18Phaser 240 Drivers and Utilities If you are not using a Tektronix driver If you are printing from a Tektronix driverPC and workstation users PC color correction Utility ﬁle nameIf you are printing from a Tektronix driver Before printing the Pantone Color chart Color correction NonePrinting and using the Pantone Color chart Select Download PostScript File from the Utilities menu24Phaser 240 Drivers and Utilities PC and workstation users 26Phaser 240 Drivers and Utilities Using Fonts Printer fonts Helvetica Narrow Bold ObliqueUsing Macintosh screen fonts Macintosh fontsInstalling the decompressed fonts If you are using System SoftwareIf you are using System Software 7.0 and later Decompressing the fontsPrinting a font sampler from the Macintosh Downloading fonts to the printer from a Macintosh Using fonts with Windows PC fontsPrinting a font sampler from a PC Downloading fonts to the printer from a PCUsing the Tektronix Bulletin Board Service To access the BBS 24 hours a day, 7 days a week, call 503Getting help Reaching the Customer Support staffUsing the automated fax systems Use HAL in the U.S.A. and CanadaUse EuroHAL in Europe Country NumberPress # Downloading Tektronix ﬁles from the Internet Electronic mail requestsOther electronic addresses and telephone numbers Opening the Read ME ﬁles on the Macintosh disketteSolving PostScript printing problems PostScript printing errorsMacintosh users PC/Windows usersRandom PostScript errors To upgrade your softwareUsing a PostScript error handler PC and workstation users Improving print speed All usersWindows users Unix workstation usersIf Background Printing is turned on, turn it off If your ﬁle doesn’t printGeneral things to check for If you are using PC/NFS If you can’t print from Windows to an LPT portCheck the printer’s language mode From DOS Fixing timeout problems in WindowsFrom Windows Printed colors are not what you expected GeneralPrinting Pantone Colors Blue colors look too purpleColors are printing incorrectly PC and workstation users Selecting page sizes in Windows applications Sharing the printer on a network Driver and utility ﬁle interactionsLaserWriter Utility does not work Resetting the printer PC and workstation users If you have problems using the paper trays 26Phaser 240 Drivers and Utilities Using Phaser 240 GX Driver System requirementsInstalling the Phaser 240 GX printer driver Creating a desktop printer 4Phaser 240 Drivers and Utilities Using a desktop printer Setting up unique desktop printersPrinting with a desktop printer If you are using GX-aware applicationsIf you are using non-GX-aware applications Using the Printing menu Control printingControlling input trays Designating a default desktop printerFrom the Printing menu, select Set Default Printer Using printing extensions Select Extension Setup from the Printing menuSelecting printing options Downloading printer utilities Select Printer Utilities from the Printing menuUtilities Where to ﬁnd details Download PostScript ﬁles Select Send PostScript File from the Printing menuSetting up a shared printer About shared printersUsing a shared printer Using the Page Setup command Printing from QuickDraw GX-aware applicationsSetup options Using the Print command Print dialog box optionsUsing the TekColor printing extension Using the Paper Match printing extensionChanging a desktop printer’s default selections Printing from non-QuickDraw GX-aware applicationsDisabling QuickDraw GX Viewing printer status Modifying Printer Operations Enabling and disabling the startup Choose Set Startup Page from the Utilities menuPrinting a startup Printing a conﬁguration PC and workstation users Setting the printer’s EtherTalk zone Choose Download PostScript File from the Utilities menu PC and workstation users Using Different Printer Language Modes Setting PostScript and HP-GL job and wait timeouts JobTimeOut 0 to ManualFeedTimeout 0 toChanging the printer’s language mode Printing PostScript ﬁles Printing HP-GL ﬁlesPrinting PCL5 ﬁles PostScript mode Testing the printer’s language modeHP-GL mode Setting default HP-GL pen colors CTRL-D5 1.0 0.0 10Phaser 240 Drivers and Utilities Index Index-2Phaser 240 Drivers and Utilities Index-3 Index-4Phaser 240 Drivers and Utilities Index-5 Driver, see Macintosh printer driver Quality modes, see print quality modes QuickDraw GX Index-8Phaser 240 Drivers and Utilities Index-9 Index-10Phaser 240 Drivers and Utilities

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