Getting Help
Color Connection
colorconnection.tektronix.com
Color resource for tools and information to help you get the most out of your color printer:
■Customized support and automatic driver update notification.
■Color education with interactive tutorials and helpful hints.
■Free templates and promotions.
■Online supplies ordering
■Online documentation.
Printer’s front panel
■Help menu: Accesses information and tools for solving printer problems.
■Help button: Press at any time for additional information on displayed menu options or status messages.
■Troubleshoot Jams menu: Appears when paper jams, provides additional information.
Internal printer pages
The printer has several help pages available; refer to the Menu Map for their locations.
■Connection Setup: connecting to a computer or network
■Diagnostic Test Page: how to solve print problems, such as smudges or light stripes
■Help Guide: Provides specific help resources.
■Paper Tips Page: what papers, transparencies, or labels to use
■Supplies Page: part numbers and descriptions
58 | Phaser 850 Color Printer |