Citizen CLP-9001, CLP-9301 user manual 50

Page 63

Chapter 7 Troubleshooting

Symptom

Check

 

Remedy

 

 

 

 

Text is not printed

1. Is the paper and ribbon loaded

1.

Load the paper and ribbon properly.

cleanly.

properly?

2.

Set the proper print density via the

 

 

 

2. Is the print density too dark or faint?

 

menu or control software.

 

3. Is the platen dirty or deformed?

3.

If the platen is dirty, remove the dirt

 

 

 

using ethyl alcohol. If the platen is

 

 

 

deformed, contact our service

 

 

 

personnel for replacement.

 

4. Is the printhead dirty? Is a label stuck?

4.

If the printhead is dirty, wipe it off with

 

 

 

the thermal head cleaner. If a label is

 

 

 

stuck, remove it.

 

 

 

CAUTION: Avoid using metallic tools

 

 

 

to remove labels stuck inside the

 

 

 

printer. (Metallic tools may damage

 

 

 

the printhead.)

 

 

 

If label adhesive material is stuck to

 

 

 

the printhead, wipe it off with ethyl

 

 

 

alcohol.

 

5. Are you using a genuine Citizen ribbon

5.

Use a genuine Citizen ribbon or its

 

or its equivalent?

 

equivalent.

 

 

 

 

Print position changes.

1. Is the paper and ribbon loaded

1.

Load the paper and ribbon properly.

 

properly?

 

 

 

2. Is the platen dirty or deformed?

2.

If the platen is dirty, remove the dirt

 

 

 

using ethyl or isopropyl alcohol.

 

 

 

If the platen is deformed, contact our

 

 

 

service personnel for replacement.

 

3. Are you using a genuine Citizen ribbon

3.

Use a genuine Citizen ribbon or its

 

or its equivalent?

 

equivalent.

 

4. Are the contents of the data and signals

4.

If a message of “ERROR RS-232C”

 

from the computer improper?

 

etc is displayed on the LCD, check the

 

 

 

contents of the software and the

 

 

 

communication conditions set on the

 

 

 

computer.

 

5. Are the print attributes improper?

5.

Set the proper print attributes via the

 

 

 

Menu from the control panel.

 

6. Is the label sensor threshold set

6.

Incorrect threshold level may cause

 

correctly for the media being used?

 

the printer to miss some or all of the

 

 

 

end-of-label marks on the media.

 

 

 

 

− 50 −

Page 62 Page 64
Image 63
Page 62 Page 64
Contents CLP-9001/9301 − i − EMI Compliance Statement For Canadian Users Important Safety Instructions Trademark Acknowledgement Interfacing to a computer Easy maintenanceExcellent print quality at speed Simple control panelTable of Contents Configuring Your Printer Using the Menus − viii − Unpacking ChapterChecking items inside the accessory box Examples Safety PrecautionsAvoid unsafe places Cutter optional Avoid high-humidity areas Loading the paper and ribbon Installation precautions Opening/closing of the right side cover Names and Functions of Printer PartsPrinter main body Opening/closing and detachment of the front cover− 10 − Rear and side covers Control panel CLP-9001LCD Display Key functions in the Ready mode Key functions in the Menu mode Media Paper and Ribbon Types of media Media Paper and RibbonCorner-with-a-radius cut tag Black mark tagLabel Direction of paper feed Paper sizeLoading the paper Paper guide Paper guide roller release lever Printhead lever Suggestion − 22 − − 23 − Loading the ribbon − 25 − − 26 − Printhead pressure adjustments Paper sensor adjustments Connecting to a power outlet Power on and Using the Control PanelTurning the printer on Stop Repeat Feed Pause Ready Mode and Menu ModeNavigating the Menu System Ready modeExample changing the print density Changing Menu ValuesPermanently Saving Printer Settings Example producing a test pattern print Producing a Test or Configuration PrintTurning the printer OFF − 37 − − 38 − Group Menu Configuring Your Printer Using the MenusDT/TT Setup MenuDPI System Setup MenuSTD/ALT STD/ ALT After Print Menu Interface Setup Menu Test Mode Menu Permanently Saving Settings MenuMenu Mode Description STD − 46 − − 47 − Ready − 49 − Items to check in case of trouble Troubleshooting− 50 − Heating Error messages and corrective actions− 52 − Printer care MaintenanceCleaning method General specifications SpecificationsXON/XOFF protocol SpecificationsInterfaces Serial interfacePin assignment DTR protocolParallel interface Accurate print position is illustrated below Printable areaAdjustable sensor Standard auto-cutter specifications Heavy-duty auto-cutter specificationsAuto-Cutter optional Peeler specifications Environmental requirementsPrinter storage conditions − 63 − − 64 −

CLP-9301, CLP-9001 specifications

The Citizen CLP-9001 and CLP-9301 are innovative label printers that embody cutting-edge technology and design, catering to diverse printing needs in various industries. Renowned for their reliability and efficiency, these models offer a range of features that enhance productivity while ensuring high-quality output.

One of the standout features of the CLP-9001 and CLP-9301 is their exceptional print quality. Both printers utilize a high-resolution thermal transfer printing mechanism, providing sharp and detailed graphics alongside crisp text. This is particularly beneficial for producing barcodes, which are crucial in logistics, inventory management, and retail. The printers support a wide variety of label sizes, making them versatile for different applications, from small address labels to larger shipping tags.

The user-friendly design is another highlight of these models. The CLP-9001 and CLP-9301 come equipped with an intuitive LCD display, allowing users to monitor print jobs and settings easily. Additionally, the printers are designed for simple operation with quick media loading processes, streamlining productivity in busy environments.

Connectivity is also a significant advantage. Both printers feature multiple connectivity options, including USB, Ethernet, and even wireless connectivity in the CLP-9301 model. This flexibility allows for seamless integration into existing workflows, whether in a small office or a large warehouse setup.

Robustness and durability are essential characteristics of the CLP-9001 and CLP-9301, making them suitable for demanding industrial settings. Built with sturdy materials, they are designed to withstand daily wear and tear while maintaining reliable operations. The thermal printhead, which is engineered for longevity, contributes to lower maintenance costs and reduced downtime.

Moreover, the eco-friendly design of these printers aligns with modern sustainability goals. They are designed to use less energy compared to traditional printers, contributing to reduced operational costs and environmental impact.

Overall, the Citizen CLP-9001 and CLP-9301 label printers stand out in the market due to their advanced features, user-friendly design, and robust performance. These models not only meet the high demands of various industries but also provide efficient solutions for growing businesses looking to enhance their labeling processes. With their combination of quality, efficiency, and ease of use, the CLP-9001 and CLP-9301 truly represent the future of label printing technology.
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