Using the RS232C Serial Interface

M-10e Quick Guide

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8.While checking the Hex Dump printout, if you notice 0DH0AH (Carriage Return and Line Feed) characters throughout. The command string should be continuous and no CR or LF characters are allowed between the Start Command (<ESC>A) and the Stop Command (<ESC>Z). If you are using BASIC, it may be adding these characters automatically as the line wraps. Adding a “width” statement to your program can help to suppress these extra 0DH0AH characters by expanding the line length up to 255 characters.

If you’re not programming in BASIC, check to see if you have an equivalent statement in the language you’re using to suppress extra CR and LF from your data being sent out to the printer. We want the data stream to be one complete line going to the printer.

1)Is the RS232C Serial cable connected securely to your serial port on the PC (DB25S or DB-9S Male) and to the RS232C connector on the printer?

2)Is the cable defective? At the very least, you should be using a “Null Modem Cable”, which crosses pins in a specific manner. This should enable your printer to print. But we recommend that you eventually use a cable built to specifications as described in Section 6: Interface Specification of the Operator Manual.

3)Is the RS232 Interface Module installed in the printer? The M-10e printers require the new Hi Speed Serial Interface (PN WCL40451) to take advantage of the faster data transmission speeds. The older Serial Interface Modules will work, but at a reduced capability.

4)Check for obvious errors in the data stream. Is the data properly framed with the <ESC>A and <ESC>Z commands?

5)If after sending your job to the printer, it only ‘beeps’ and displays an error message on the LCD Display, you may have a configuration problem. There may be some inconsistencies with the Baud Rate, Parity, Data Bits, or Stop Bits in relation to your host computer. If you are confused as to what the printer’s current RS232 settings are, print a Configuration Test label. It will list all of the current printer configuration settings.

6)If you are still unable to get a printer output, try the Hex Dump as described in Step 5 under the Parallel Interface troubleshooting. In this case, the printer monitors the RS232C interface for incoming data.

M-10e Quick Guide

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Power Switch	To turn power On or Off
Operator Panel	To set up the various configurations and to display dispensing
	quantity and the various alarms
Configuration Panel	Potentiometers and DIP switches to configure the printer and
	make setup adjustments
AC Input Connector	To input 115 ~ 240V 50/60 Hz. Use the power cable provided
Interface Slot	Slot for installation of Plug-In Interface Module
EXT Connector	This is an external signal connector for external control of print
	cycle
PCMCIA Card Slot	Connector for Optional PCMCIA Memory Card

M-10e specifications

The SATO M-10e is a state-of-the-art label printer designed specifically for industries that require reliable, high-quality printing solutions. This robust printer incorporates advanced technologies, making it ideal for labels in various sectors, including healthcare, logistics, retail, and manufacturing.

One of the standout features of the SATO M-10e is its exceptional print resolution. With a maximum resolution of 600 dpi, it ensures crisp, clear, and detailed labels that are essential for barcodes, logos, and intricate designs. This level of resolution not only enhances the readability of printed information but also reinforces branding through high-quality visuals.

The M-10e employs the latest Thermal Transfer printing technology, which allows for a wider range of media compatibility. Users can print on various substrates, including paper, synthetic materials, and specialty media. This versatility makes the M-10e suitable for different applications, from product labeling to shipping tags.

In terms of speed, the SATO M-10e performs admirably, capable of printing up to 8 inches per second. This high printing speed is crucial for environments with demanding operational timelines, ensuring efficiency without compromising quality. The printer's fast processing capabilities are supported by its powerful onboard processor, allowing for quick data handling and print jobs.

Another key characteristic of the M-10e is its user-friendly interface. The printer is equipped with an intuitive LCD display that simplifies navigation through its various settings and features. Additionally, the M-10e is designed for easy media loading, minimizing downtime and allowing users to switch between different label formats with ease.

Connectivity options are also robust, with the M-10e featuring USB, Serial, and Ethernet ports. This ensures seamless integration into existing IT infrastructure, whether standalone or networked environments. Moreover, the printer is compatible with various programming languages, making it straightforward to deploy in diverse applications.

The SATO M-10e is engineered with durability in mind. Built to withstand the rigors of industrial environments, it offers a solid construction that ensures longevity and reliability. With its combination of high performance, ease of use, and adaptability, the SATO M-10e stands out as a premier choice for businesses seeking an effective labeling solution to meet their operational needs.