Shipping and Service, Contact Information

Shipping and Service

Prepare the UPS for shipping:

Shutdown and disconnect any equipment attached to the UPS. Shut down the UPS, and disconnect the UPS from the utility power outlet. Disconnect the battery.

If the UPS requires service do not return it to the dealer. Follow these steps:

1.Review the problems discussed in Troubleshooting to eliminate common problems.

2.If the problem persists, contact APC Customer Service through the APC web site, www.apc.com/support.

'Note the model number of the UPS, the serial number, and the date purchased. If you call APC Cus- tomer Service, a technician will ask you to describe the problem and attempt to solve it over the phone. If this is not possible, the technician will issue a Returned Material Authorization Number (RMA#).

'If the UPS is under warranty, repairs are free.

3.Pack the UPS in its original packaging. If this is not available, refer to www.apc.com/support for informa- tion about obtaining a new set.

'Pack the UPS properly to avoid damage in transit. Never use Styrofoam beads for packaging. Damage sustained in transit is not covered under warranty.

'Always DISCONNECT THE BATTERY before shipping in compliance with U.S. Department of Transportation (DOT), and IATA regulations. The battery module(s) may remain in the UPS; it does not have to be removed.

4.Mark the RMA# on the outside of the package.

5.Return the UPS by insured, prepaid carrier to the address given to you by Customer Service.

Contact Information

U.S. Customers - Refer to www.apc.com/support.

International Customers - Refer to www.apc.com, select the appropriate country from the country selection field, and select the Support tab at the top of the web page.

420 VA, 620 VA, SC620, 110 VAC specifications

The APC 420 VA, RBC3, 1500 VA, and RBC4, 450 are essential components designed to provide reliable backup power and surge protection for critical electronic devices and systems. These products are crucial for both home and office environments, ensuring that sensitive equipment remains operational during power outages or fluctuations.

The APC 420 VA model is a compact uninterruptible power supply (UPS) designed for basic power protection, suitable for personal computers and home networks. It features a capacity of 420 VA, allowing users to safeguard essential devices against unexpected power interruptions. With its multiple output outlets, this UPS ensures that various devices can be connected simultaneously. One of the main highlights is its short recharge time, which guarantees that the unit is ready to provide backup power when needed.

The RBC3 battery is specifically designed for APC UPS systems, providing a reliable replacement option to ensure consistent performance. This RBC (Replacement Battery Cartridge) uses advanced sealed lead-acid technology that delivers a dependable power source. It is maintenance-free and designed for easy installation, making it a user-friendly choice for anyone needing to refresh their UPS capabilities.

Next, the APC 1500 VA is a more robust UPS unit, ideal for protecting critical devices in a business setting. With its higher capacity of 1500 VA, it offers longer backup times and the ability to connect more equipment. This model incorporates smart battery management technology that enhances battery health and longevity while providing real-time monitoring of power conditions.

The RBC4, rated at 450, complements the larger APC units, delivering reliable efficiency and performance. Like the RBC3, it features sealed lead-acid technology, ensuring safe and stable operation. This battery also boasts a long lifespan, minimizing the need for frequent replacements and contributing to lower operational costs.

In summary, the integration of the APC 420 VA, RBC3, 1500 VA, and RBC4, 450 presents an effective solution for anyone seeking reliable power protection. They offer essential features such as multiple outlets, advanced technology for optimal performance, and user-friendly maintenance options. Together, they cater to a wide range of applications, ensuring that users always have access to uninterrupted power whenever needed.