APC BR1500G, BR1300G manual Troubleshooting, Problem Possible Cause Corrective Action

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Troubleshooting

Problem

Possible Cause

Corrective Action

 

 

 

 

Back-UPS will not switch on.

The Back-UPS is not connected to utility

Ensure that the Back-UPS is securely connected

 

power.

to an AC outlet.

 

 

 

 

 

The circuit breaker has been tripped.

Disconnect non-essential equipment from the

 

 

Back-UPS. Reset the circuit breaker. Re-connect

 

 

equipment one item at a time. If the circuit

 

 

breaker is tripped again, disconnect the device

 

 

that caused the trip.

 

 

 

 

 

The internal battery is not connected.

Connect the battery.

 

The utility input voltage is out of range.

Adjust the transfer voltage and sensitivity range.

 

The Back-UPS does not

Ensure that essential equipment is not

Disconnect equipment from the SURGE ONLY

 

provide power during a utility

plugged into a SURGE ONLY outlet.

outlet and re-connect to a Battery Backup outlet.

power outage.

 

 

 

The Back-UPS is operating on battery power, while connected to utility power.

The plug has partially pulled out of the wall

Ensure that the plug is fully inserted into the

outlet, the wall outlet is no longer receiving

wall outlet. Ensure that the wall outlet is

utility power, or the circuit breaker has been

receiving utility power by checking it with

tripped.

another device.

 

 

The Back-UPS is performing an automatic

No action is necessary.

self test.

 

The utility input voltage is out of range, the Adjust the transfer voltage and sensitivity range. frequency is out of range, or the waveform

is distorted.

The Back-UPS does not provide the expected amount of backup time.

Battery Backup outlets may be fully or

Disconnect non-essential equipment from the

improperly loaded.

Battery Backup outlets and connect the

 

equipment to SURGE ONLY outlets.

 

 

The battery was recently discharged due to a

Charge the battery cartridge for 16 hours.

power outage and has not fully recharged.

 

 

The battery has reached the end of its useful

Replace the battery.

 

life.

 

 

 

 

The REPLACE BATTERY

The battery has reached the end of its useful

Replace the battery.

indicator is illuminated.

life.

 

 

 

The OVERLOAD indicator is The equipment connected to the Back-UPS

Disconnect non-essential equipment from the

illuminated.

is drawing more power than the Back-UPS

Battery Backup outlets and connect the

 

can provide.

equipment to SURGE ONLY outlets.

 

 

The SYSTEM FAULT indicator is There is an internal fault.

Determine which internal fault message is

illuminated, all the front panel

 

displayed by matching the number displayed on

indicators are flashing.

 

the LCD with the corresponding Fault Message

 

 

(see System Faults) and contact APC Technical

 

 

Support.

Power is not supplied to some outlets.

Power to the Controlled outlets has intentionally been turned off.

Confirm that the correct peripherals are connected to Controlled outlets. If this feature is not desired, disable the Power-Saving Master and Controlled outlets.

The Controlled outlets are not supplying power, even though the Master device is not in sleep mode.

The Master Outlet threshold may be incorrectly set.

Adjust the threshold when the Master outlet signals the Controlled outlets to shut down.

Back-UPS® Pro Installation and Operation

7

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Contents Connect the battery InventorySafetyInstall PowerChute Personal Edition Software Connect the equipment Battery Backup and Surge Protected outletsMaster and Controlled outlets Unit sensitivity Power-Saving FunctionPower-Saving Display OperationFront panel Front Panel Buttons and Display InterfaceF01 System FaultsIf these icons are This may be the problem Illuminated Audible WarningsSeconds Function Button Quick-ReferenceFunction Button Timing DescriptionProblem Possible Cause Corrective Action TroubleshootingWarranty SpecificationsReplacement Battery Service

BR1500G, BR1300G, 1300 specifications

The APC 1300, BR1300G, and BR1500G are part of the APC Back-UPS series, designed to provide reliable backup power and surge protection for a variety of electronic devices. These uninterruptible power supplies (UPS) are essential for ensuring continuous operation in situations where power interruptions can lead to data loss or equipment damage.

Starting with the APC 1300, this model offers a compact design while delivering 1300 VA of power. Its internal battery provides ample run-time for critical devices, ensuring that users can save their work and safely shut down equipment during a power failure. The LCD display provides real-time information on power status, battery level, and load capacity, allowing for easy monitoring.

Next, the BR1300G enhances the capabilities of the APC series with its features tailored for home and small office environments. Delivering 1300 VA of power, it also incorporates Automatic Voltage Regulation (AVR) technology, which corrects minor voltage fluctuations without using the battery, improving battery life and ensuring consistent power delivery. The BR1300G is equipped with multiple outlets, allowing users to connect various devices, and features USB connectivity for easy management and monitoring via compatible software.

The BR1500G represents a more advanced option, providing 1500 VA of power. This model also incorporates AVR technology and offers enhanced run-time, making it suitable for larger systems. Its LCD panel provides a comprehensive overview of the UPS status, while the energy-efficient design ensures reduced power consumption. The BR1500G also boasts additional outlets, including a few which are specifically designed for high-voltage devices, making it an ideal choice for small to medium-sized businesses.

All three models feature an intuitive interface, ensuring ease of use for individuals unfamiliar with UPS systems. They are built with high-quality components that provide robust protection against power surges and spikes, which can otherwise lead to equipment damage. Moreover, the compact form factor of each UPS allows for flexible placement within any environment.

In summary, the APC 1300, BR1300G, and BR1500G deliver essential backup power solutions with advanced features and robust technologies. Their impressive specifications make them versatile options for both home and business users seeking to protect their valuable electronic devices from unforeseen power issues.