American Power Conversion 620 Replacing the Battery, Troubleshooting, Replacement Batteries

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Replacing the Battery

This UPS has an easy to replace hot-swappable battery.

Note: Please read the cautions in the APC Safety Guide.

Replacement Batteries

See your dealer or call the number in this manual for information on replacement battery kits. For 280 and 420 models, order RBC 2. For 650 models, order RBC 4.

Battery Replacement Procedure

Battery replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS and loads on for the following procedure.

Note: Once the battery is disconnected, the loads are not protected from power outages.

1.Lay the UPS on its left side. Remove the two screws holding on the battery door and open the door.

Note: It may be necessary to pull the battery door slightly toward the front of the unit in order to open the door fully.

2.Gently pull out the battery by grasping the white tab.

Troubleshooting

Problem

Possible Cause

Solution

UPS will not turn on.

On/off/test button not pushed.

Press the on/off/test button to

 

 

power the UPS and the loads.

 

UPS input circuit breaker

Reduce the load on the UPS

 

tripped.

by unplugging equipment and

 

 

reset the circuit breaker by

 

 

pressing the plunger back in.

UPS will not turn on or off.

Computer interface problem.

Disconnect the computer

 

 

interface. If the UPS now

 

 

works normally, check the

 

 

interface cable and the

 

 

attached computer.

UPS operates on-battery even

UPS's input circuit breaker

Reduce the load on the UPS

though normal line voltage is

tripped.

by unplugging equipment and

thought to exist.

 

reset the circuit breaker by

 

 

pushing the plunger back in.

UPS beeps occasionally.

Normal UPS operation.

None. The UPS is protecting

 

 

the load.

UPS does not provide

The UPS's battery is weak due

Charge the battery. The UPS's

expected back up time.

to recent outage or is near the

batteries require recharging

 

end of its service life.

after an extended outage.

 

 

Batteries age faster when put

 

 

into service often and when

 

 

operated at elevated

 

 

temperatures. If the battery is

 

 

near the end of its service life,

 

 

consider replacing the battery

 

 

even if the replace battery

 

 

indicator is not yet lit.

On-line and overload indicators

The UPS was shutdown by

None. The UPS will restart

are flashing alternately.

PowerChute® plus software.

automatically when utility power

 

 

returns.

All indicators are flashing.

Internal UPS fault.

Do not attempt to use the UPS.

 

 

Turn the UPS off and have it

 

 

serviced immediately.

The UPS operates normally,

Building wiring error such as

Have a qualified electrician

but the site wiring fault

missing ground or hot to

correct the building wiring.

indicator is lit.

neutral wire reversal.

 

On-line and on-battery

Internal UPS fault.

Do not attempt to use the UPS.

indicators only are flashing

 

Turn the UPS off and have it

 

 

serviced immediately.

All indicators are off and the

The UPS is shutdown and the

None. The UPS will return to

UPS is not operating.

battery is discharged from an

normal operation when the

 

extended power outage.

power is restored and the

 

 

battery has a sufficient charge.

The replace battery light is

Weak batteries.

Allow the batteries to recharge

illuminated.

 

for at least 4 hours. If the

 

 

problem persists after

 

 

recharging, replace the

 

 

batteries.

 

Replacement batteries not

Confirm the battery

 

connected properly.

connections.

The overload light is

The UPS is overloaded.

Reduce the load on the UPS

illuminated or flashing

 

by unplugging equipment.

For Computer Interface Port Specifications, see the APC Website.

3.Disconnect the two wires connecting the battery to the UPS. Loosen the wires by wiggling them while pulling straight back from the battery connector.

4.Connect the new battery in place of the old.

Note: Small sparks at the battery connections are normal during connection.

5.Place the new battery in the UPS. Use care to avoid pinching the wires.

6.Close the battery compartment door and replace the screws.

7.Dispose of the old battery properly at an appropriate recycling facility or return it to the supplier in the packing material for the new battery. See the new battery instructions for more information.

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Contents Storage Initial Start-UpOperating Instructions Replacement Batteries Replacing the BatteryTroubleshooting Battery Replacement ProcedureNorth & South America ServiceSpecifications Europe

620 specifications

American Power Conversion (APC) is a leading provider of power protection solutions, and one of its prominent models is the APC 620. This uninterruptible power supply (UPS) is designed to offer reliable power backup for critical electronic devices. With an array of features, cutting-edge technologies, and impressive characteristics, the APC 620 is a robust choice for enterprise and home environments alike.

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