American Power Conversion 620 user manual Service, Specifications, North & South America, Europe

Service

If the UPS requires service do not return it to the dealer!

Follow these steps:

1.Use the Troubleshooting section of the Quick Reference Guide to eliminate common problems.

2.Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common UPS problem!

3.If the problem persists, call customer service or visit the APC Internet Website (www.apcc.com).

∙Note the model number of the UPS, the serial number, and the date purchased. A technician will ask you to describe the problem and try to solve it over the phone, if possible. If this is not possible the technician will issue a Return Merchandise Authorization Number (RMA#).

∙If the UPS is under warranty, repairs are free. If not, there is a repair charge.

4.Pack the UPS in its original packaging. If the original packing is not available, ask customer service about obtaining a new set.

∙Pack the UPS properly to avoid damage in transit. Never use Styrofoam beads for packaging. Damage sustained in transit is not covered under warranty.

∙Include a letter with your name, RMA#, address, copy of the sales receipt, description of the trouble, your daytime phone number, and a check (if necessary).

5.Mark the RMA# on the outside of the package

6.Return the UPS by insured, prepaid carrier to the address given to you by Customer Service.

North & South America

APC

132 Fairgrounds Road

West Kingston, Rhode Island 02892 USA 1-800-800-4APC/1-401-789-5735

Europe

APC

Ballybritt Business Park Galway, Ireland 10800-702000 353-91-702020

Internet: http://www.apcc.com

E-Mail:apctech@apcc.com

E-Mail:apceurtech@apcc.com

Specifications

	420 VA		620 VA
Acceptable input voltage	0 - 320 VAC
Input voltage (on-line operation)*	165 - 283 VAC
Output voltage *	208 - 253 VAC
Input Over Current Protection	Resettable circuit breaker
Frequency limits (on-line operation)	47 - 63 Hz (autosensing)
Transfer time	4 ms typical, blackout response time
Maximum load	420 VA		620 VA
	260 W		390 W
On-battery output voltage		230 VAC
On-battery frequency	50 or 60 Hz, ±0.1 Hz; unless synchronized to utility
	during brownout
On-battery waveshape	Stepped sine-wave
Output Over Current Protection	Overcurrent and short-circuit protected, latching
	shutdown on overload
Battery type	Spill proof, maintenance free, sealed lead-acid
Typical battery life	3 to 6 years, depending on number of discharge
	cycles and ambient temperature
Typical recharge time	2 to 5 hours from total discharge
Operating temperature	0 to +40 °C (+32 to +104 °F)
Storage temperature	-15 to +45 °C (+5 to +113 °F)
Operating and storage relative humidity	0 to 95%, non-condensing
Operating elevation	0 to +3,000 m (0 to +10,000 ft)
Storage elevation	0 to +15,000 m (0 to +50,000 ft)
Audible noise at 1 m (3 ft)		<45 dBA
Size (H x W x D)	16.8 x 11.9 x 36.8 cm
	(6.6 x 4.7 x 14.5 in.)
Weight - net (shipping)	7.30 (9.12) kg		10.53 ( 12.34) kg
	16.108 (20.10) lb.		23.51 (27.21) lb.
Safety and approvals	VDE licensed to EN50091 and EN60950
EMC certification		EN55022
Electromagnetic immunity	IEC 801-2 level IV, 801-3 level III, 801-4 level IV

* User-adjustable through PowerChute® (see software documentation)