Faq

L300/L230/L130 User Manual

For the latest information and FAQ, please visit the NComputing online

knowledge base at:

http://www.ncomputing.com/support.aspx

Q: Must the versions of the vSpace software in a network be the same?

A:Yes, different versions can cause data communication problems. Please keep all vSpace software updated with the latest version.

Q:When I start my access device, why is the server connection list blank? I have the vSpace software on a host PC in my network. I can connect to the host PC if I provision its IP address in the access device.

A:This condition occurs when the host and access devices are on independent subnets. The access device can run in this mode, but will never see the host PC in its server connection list.

Q:When I go to the device list in the administration console, why do some of my access devices never show up in the list?

A:This condition occurs when the host and access devices are on independent subnets. The access device can run in this mode, but its record will never appear in the administration console’s device list.

Q:When I try to do a manual firmware update on the access device, why does it not connect to the host PC and download the firmware?

A:This condition occurs when the host and access devices are on independent subnets. An access device can run in this mode, but it can only download firmware updates when it is on the same subnet as the host PC.

Q:When I start my access device, why does it not automatically update its firmware from the host PC like my other access devices do?

A:This condition occurs when the host and access devices are on independent subnets. The access device

can run in this mode, but it can only download firmware updates when it is on the same subnet as the host PC.

Q: I can't download any vSpace software updates.

A:Make sure that the software is registered and the correct TCP/IP ports are open (see “Product Registration” section).

Q: Why does a warning message appear when I install the vSpace software?

A:Windows provides a firewall that displays a security warning message when a new network port is used

(see below). If you click the “Keep Blocking” button, you will not be able to find NComputing servers. If you select the “Unlock” button, the port will be open unless you block it manually. If you select the “Ask Me Later” button, the port will be open temporarily and the security message will continue to appear whenever the port is accessed.

L300, L230, L130 specifications

NComputing is a leading provider of desktop virtualization solutions, and among its innovative offerings are the L230, L130, and L300 devices. These thin clients are designed to enhance the computing experience by allowing multiple users to share a single computing resource.

The NComputing L230 is an advanced thin client that supports both HDMI and VGA outputs, making it versatile for a variety of display needs. It provides an impressive 1080p HD video output, ensuring a crisp visual experience. The device utilizes the vSpace Pro software, which optimizes the performance of shared environments, making it perfect for schools, businesses, and other multi-user settings. With support for up to 100 users per host PC, the L230 is ideal for organizations seeking cost-effective computing solutions. Its energy-efficient design enables reduced power consumption and operational costs.

On the other hand, the NComputing L130 is designed for simplicity and ease of use. This model features a compact form factor and is built to provide a basic computing experience without compromising performance. The L130 is suited for environments where users need access to essential applications, making it a great choice for classrooms and low-intensity office environments. Like the L230, it also leverages the vSpace Pro technology, allowing it to connect seamlessly with a shared host PC.

Meanwhile, the L300 is a robust solution that bridges the gap between performance and affordability. This model stands out with its dual-display capability, which enhances productivity in multitasking environments. The L300 is designed for both standard and high-definition output, accommodating a variety of user preferences and needs. Its innovative design not only ensures easy integration into existing IT infrastructure but also features a low-maintenance setup that simplifies ongoing support.

All three devices share crucial characteristics, such as their ability to function without a traditional operating system, lightweight design, and deployment versatility. They support USB peripherals, enabling users to connect devices such as printers and scanners without hassle. Additionally, NComputing thin clients are known for their durability and reliability, making them an excellent choice for organizations looking to invest in long-term solutions.

Overall, the NComputing L230, L130, and L300 provide a broad spectrum of options tailored to different needs, making them invaluable for enhancing productivity while significantly lowering total cost of ownership in various computing environments.