Oki Troubleshooting OKI 7200 Printer Issues in Terminal Server Environments

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OKI Printers in a Terminal Server environment

4.Appendix

4.1.Computer May Hang if Multiple TSE Users Print Simultaneously [Q238070]

PSS ID Number: Q238070

Article last modified on 11-23-1999

winnt:4.0 SP4

winnt

==================================================================

====

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The information in this article applies to:

-Microsoft Windows NT Server version 4.0 SP4, Terminal Server Edition

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IMPORTANT: This article contains information about editing the registry.

Before you edit the registry, make sure you understand how to restore it if

a problem occurs. For information about how to do this, view the "Restoring

the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

========

A computer running Windows NT Server 4.0, Terminal Server Edition, Service Pack 4 may stop responding (hang) or may display an error message on a blue screen if multiple Terminal Server users connect to a remote printer and print simultaneously.

CAUSE

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This behavior occurs if the printer driver that is installed is incompatible

with Terminal Server.

RESOLUTION

==========

To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Last edited 13/02/01

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Contents OKI Printers in a Terminal Server environment Test Background Commaxx ASInstallation of OKI printers Installation of OKI printers on Terminal ServerGeneral information of printer drivers on Terminal Server Installation of OKI C7200/C7400 Installation of OKIPage 20/24Unstall OKI printer drivers OKI C7200PCI OKI C7200PSOKI C7400PCI OKI C7400PSOKIPage 20 XL OKIPage 24 XLFiles Configuration TestTest Test resultsLast edited 13/02/01 Symptoms AppendixStatus Last edited 13/02/01 Summary Last edited 13/02/01 Last edited 13/02/01 CON2PRT