Paper Exit Jam
Paper has jammed in the fuser or between the fuser and the paper exit.
1Turn off the printer and wait for the fuser to cool down.
Warning!
High temperature; allow at least 20 minutes for parts in this area to cool before handling.
2Press the OPEN button and lift the top cover all the way open.
3Cover the image drum cartridges with sheets of paper (1) to protect them from light, then push the two colored fuser latch levers (2) towards the rear of the printer.