Restriction of Use

Regularly remove the power plug from the outlet and clean the base of the prongs and between the prongs. If you leave the power plug in the outlet for a long time, dust may collect on the base of the prongs, causing a short and fire.

Regularly confirm that the plug and AC inlet are not wet with liquid such as water.

Do not allow foreign matter to fall into the equipment. Penetration by foreign objects may lead to fire.

If water or other liquid spills into this equipment, unplug the power cord immediately, and then contact your dealer or a Seiko Epson service center for advice. Continued usage may lead to fire.

Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so may cause fire.

Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and the telephone line may be damaged.

CAUTION:

Do not connect cables in ways other than those mentioned in this manual. Different connections may cause equipment damage and burning.

Be sure to set this equipment on a firm, stable, horizontal surface. The product may break or cause injury if it falls.

Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may cause equipment damage or fire.

Do not place heavy objects on top of this product. Never stand or lean on this product. Equipment may fall or collapse, causing breakage and possible injury.

Take care not to injure your fingers on the manual cutter

•When you remove printed paper

•When you perform other operations such as loading/replacing roll paper

To ensure safety, unplug this product before leaving it unused for an extended period.

Caution Labels

The caution labels on the product indicate the following precautions.

CAUTION:

Do not touch the thermal head because it can be very hot after printing.

When this product is used for applications requiring high reliability/safety, such as transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or functional/precision devices, etc.; you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability. Because this product was not intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care, etc., please make your own judgment on this product’s suitability after a full evaluation.

TM-T20 User’s Manual 5

C31CB10061, TM-T20 specifications

The Epson C31CB10061, also known as the TM-T20, is a highly regarded thermal receipt printer designed to meet the demands of various retail and culinary environments. Known for its reliability and user-friendly features, the TM-T20 has become a preferred choice among businesses aiming to enhance customer experiences and streamline operations.

One of the main features of the TM-T20 is its impressive printing speed. With a remarkable output of up to 200 mm per second, it ensures swift transaction processing, effectively reducing customer wait times. This high-speed performance is further complemented by its ability to print high-quality receipts. The printer supports a maximum resolution of 180 dpi, producing clear, sharp text and graphics, which is crucial for maintaining a professional appearance in customer interactions.

Connectivity is another area where the TM-T20 excels. It offers multiple interface options, including USB, serial, and Ethernet, allowing for flexible integration into various POS systems. This versatility makes it an excellent choice for businesses of all sizes, facilitating easy connectivity with other peripherals such as barcode scanners and cash drawers.

The robust design of the TM-T20 adds to its appeal. With a compact footprint, it can fit comfortably in limited spaces, a common requirement in retail setups. Additionally, its spill-resistant casing helps protect the printer from accidental spills, thus enhancing durability in food service environments. Businesses can rely on the Epson TM-T20 to withstand daily wear and tear while continuing to deliver consistent performance.

Another standout feature is its power management capabilities. The TM-T20 is designed to consume less power, making it an eco-friendly choice. The inclusion of a power-saving mode, which activates when the printer is idle, contributes to reduced energy costs and promotes sustainability.

Moreover, the TM-T20 supports a range of paper widths and types, enabling users to customize receipts according to their specific needs. It accepts standard thermal paper rolls, ensuring compatibility with various suppliers, thus simplifying inventory management.

Epson also offers advanced software tools, such as the ePOS Print technology, which empowers users to print directly from web-based applications or mobile devices without additional drivers. This feature is particularly advantageous in today's increasingly mobile retail environment.

In summary, the Epson C31CB10061, or TM-T20, stands out in the market for its high-speed printing, versatile connectivity options, robust build quality, power efficiency, and user-friendly capabilities. Its blend of technology and practicality caters to the dynamic needs of various sectors, making it an essential component in modern point-of-sale systems.