Canon 1 manual List of Error Messages, Print Services Client Operations, Error Message Remedy

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List of Error Messages

This section lists the Print Services Client error messages and their remedies.

Print Services Client Operations

The error messages displayed when operating Print Services Client and their remedies are described below.

Error Message		Remedy

An error occurred during initialization.	Uninstall Print Services Client, and then reinstall it.
	If the error persists even after reinstallation, contact
	your System Manager.

An internal system error occurred.	• Perform the operation again.
	If the error persists, check the status of Canon
	Business Imaging Online/PullPrint Service Provider/
	the printer, or perform login/logout, start/stop, or
	reinstallation of Print Services Client.
	• Confirm the network settings of your printer.
	• If the problem cannot be resolved, contact your
	System Manager.

Incorrect version: resource.properties.	Reinstallation of Print Services Client.

Incorrect version: template.xml.

Incorrect version : mafw.properties..

Please log out.	• Log out any currently logged in users.
	• If the problem cannot be resolved, contact your
	System Manager.

Failed to obtain job.	Press [	] again.
	If the error persists even after pressing [		], check
	the status of Canon Business Imaging Online. If the
	problem cannot be resolved, contact your System
	Manager.

5-2List of Error Messages

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Contents Print Services Client Pub No. SE-IE-1360-V1How This Manual Is Organized Contents Logging In and Logging Out Changing the SettingsList of Error Messages Stored Job ManagementNotations Used in This Manual How To Use This ManualPreface Keys Used in This ManualDisplays Used in This Manual Abbreviations Used in This ManualSelect the job to print → press Chng Set. & Prnt Trademarks Viii Print Services Client1 Overview of Print Services Client System Requirements Supported ModelsSystem Configuration Print Services Client SystemInstallation and Setup2 Login Services Authentication Services of MEAP-compatible Canon DevicesTypes of Authentication Services Department ID Management Default AuthenticationFlow of Login Service Settings Installation and Setup Flow Starting and Closing SMS Starting and Logging In to SMSLogging In Using the Shared Password for SMS Enter the URL below in the address bar of the Web browserEnter the password → click Log If SDL is set as the login service Enter or select each item → click LogLogging Out from SMS Click Log Out from SMSInstalling and Uninstalling Print Services Client Installation Click Install Meap ApplicationUninstallation Click Uninstall for the application you want to uninstallClick Meap Application Management Click Yes on the displayed screen Starting and Stopping an Application Starting an ApplicationClick Start for the application you want to start Stopping an Application Click Stop for the application you want to stopClick Print Services Client displayed in Application Name Confirming Application DetailsConfirm the application details Confirming Print Services Client Settings Log in to the Management Console of Print Services ClientConfirm that the settings are correct Job Management3 Enter User Name and Password → press the Log In button Logging In and Logging OutLogging Logging Out Click the Log Out buttonHow the Main Menu Screen Is Organized Main Menu ScreenPrint Services Screen Selectable Jobs Other Operation Select Print Services Client on the Main Menu screen Stored Job ManagementDisplaying a List of Stored Jobs Refining the Stored Jobs List Display Press Refine JobsDisplaying Stored Job Details Select the conditions for refining → press Start RefiningCondition Options Description Press Details on the balloon panel Displaying Stored Job Status Status DescriptionPrinting a Stored Job Select the job to print → press PrintAfter printing is complete, the Stored Jobs list is updated Press YesChanging Print Settings and Printing Change the settings → press Start PrintingPrint Attribute Options Description AMS Limitations Print Attribute Condition LimitationsCanceling Printing Press Cancel Printing on the balloon panelDeleting a Stored Job Select the job to delete → press Other OperationPress Delete on the balloon panel After deleting is complete, the Stored Jobs list is updated 22Stored Job Management Change Settings Function Changing the Settings Set Login Service OperationLogging In to the Management Console Enter User Name and Password → click Log Downloading the Settings File Click Download on the Change Settings screenSelect the file to download → click Download Uploading the Settings File Click Upload on the Change Settings screenChanging the Settings Setting Items Setting Item Setting Value DetailsYou must acquire a ConsoleLogin Logging Out from the Management Console Changing the Management Console Password Click Change Password on the Login screenChanging the Display Language for Management Console Appendix List of Error Messages Print Services Client OperationsError Message Remedy Failed to update job Management Console Error Messages Login ScreenTenantID Settings File Upload Screen PullPrint Service Provider Error Messages Limitations AMS Access Management System Compatibility Print Services Client Meap Resource UsePage Canon INC

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