Canon 1 manual TenantID

Page 69

TenantID

Error Message	Remedy

Could not acquire the Tenant ID. Check	Check the status of Canon Business Imaging Online.
<WebMonitor> connection.	Confirm the network settings (DNS settings, proxy
	settings, etc.) of the printer.

Could not acquire the Tenant ID. [User ID]	Enter the correct user ID and password.
or [Password] is incorrect.

The file has been uploaded.	Acquire the Tenant ID again.
The acquired Tenant ID has been deleted
because [WebMonitor.Url] has been
updated. Register the Tenant ID again.

The file has been updated.
The acquired Tenant ID has been deleted
because [WebMonitor.Url] has been
updated. Register the Tenant ID again.

The tenant ID needs to be re-registered.	Retrieve the tenant information from the Management
Contact the system administrator.	Console.

An error occurred during initialization.	• Log out any currently logged in users.
	• Check the status of Canon Business Imaging
	Online. If the problem cannot be resolved, contact
	your System Manager.

List of Error Messages

5-5

Image 69

Contents Pub No. SE-IE-1360-V1 Print Services ClientHow This Manual Is Organized Contents List of Error Messages Changing the SettingsLogging In and Logging Out Stored Job ManagementPreface How To Use This ManualNotations Used in This Manual Keys Used in This ManualDisplays Used in This Manual Abbreviations Used in This ManualSelect the job to print → press Chng Set. & Prnt Trademarks Viii Print Services Client1 Overview of Print Services Client Supported Models System RequirementsPrint Services Client System System ConfigurationInstallation and Setup2 Authentication Services of MEAP-compatible Canon Devices Login ServicesDepartment ID Management Default Authentication Types of Authentication ServicesFlow of Login Service Settings Installation and Setup Flow Starting and Logging In to SMS Starting and Closing SMSEnter the URL below in the address bar of the Web browser Logging In Using the Shared Password for SMSEnter the password → click Log Enter or select each item → click Log If SDL is set as the login serviceClick Log Out from SMS Logging Out from SMSInstalling and Uninstalling Print Services Client Click Install Meap Application InstallationUninstallation Click Uninstall for the application you want to uninstallClick Meap Application Management Click Yes on the displayed screen Starting and Stopping an Application Starting an ApplicationClick Start for the application you want to start Click Stop for the application you want to stop Stopping an ApplicationClick Print Services Client displayed in Application Name Confirming Application DetailsConfirm the application details Confirming Print Services Client Settings Log in to the Management Console of Print Services ClientConfirm that the settings are correct Job Management3 Enter User Name and Password → press the Log In button Logging In and Logging OutLogging Click the Log Out button Logging OutMain Menu Screen How the Main Menu Screen Is OrganizedPrint Services Screen Selectable Jobs Other Operation Select Print Services Client on the Main Menu screen Stored Job ManagementDisplaying a List of Stored Jobs Press Refine Jobs Refining the Stored Jobs List DisplayDisplaying Stored Job Details Select the conditions for refining → press Start RefiningCondition Options Description Press Details on the balloon panel Status Description Displaying Stored Job StatusSelect the job to print → press Print Printing a Stored JobPress Yes After printing is complete, the Stored Jobs list is updatedChange the settings → press Start Printing Changing Print Settings and PrintingPrint Attribute Options Description Print Attribute Condition Limitations AMS LimitationsPress Cancel Printing on the balloon panel Canceling PrintingSelect the job to delete → press Other Operation Deleting a Stored JobPress Delete on the balloon panel After deleting is complete, the Stored Jobs list is updated 22Stored Job Management Change Settings Function Changing the Settings Set Login Service OperationLogging In to the Management Console Enter User Name and Password → click Log Downloading the Settings File Click Download on the Change Settings screenSelect the file to download → click Download Click Upload on the Change Settings screen Uploading the Settings FileChanging the Settings Setting Item Setting Value Details Setting ItemsYou must acquire a ConsoleLogin Logging Out from the Management Console Click Change Password on the Login screen Changing the Management Console PasswordChanging the Display Language for Management Console Appendix List of Error Messages Print Services Client OperationsError Message Remedy Failed to update job Login Screen Management Console Error MessagesTenantID Settings File Upload Screen PullPrint Service Provider Error Messages Limitations AMS Access Management System Compatibility Meap Resource Use Print Services ClientPage Canon INC

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