Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.

Table 3-2.Troubleshooting

Problem

Possible cause

Suggested action

Reference

 

 

 

 

 

 

The words "Out

The system is set to a

If you are replacing an

"Selecting a

 

of Range" are

display mode which

old monitor, reconnect it

supported display

 

shown on the

is not supported by

and adjust the display

mode"on page 2-7

 

screen, and the

the monitor.

mode to within the

 

 

power indicator

 

specified range for your

 

 

is flashing white.

 

new monitor.

 

 

 

 

If using a Windows

 

 

 

 

system, restart the system

 

 

 

 

in safe mode, then select a

 

 

 

 

supported display mode

 

 

 

 

for your computer.

 

 

 

 

If these options do not

 

 

 

 

work, contact the Support

 

 

 

 

Center.

 

 

 

 

 

 

 

The image

The video signal cable

Be sure the signal cable is

"Connecting and

 

quality is

is not connected with

firmly plugged into the

turning on your

 

unacceptable.

the monitor or system

system and monitor.

monitor"on page 1-5

 

completely.

 

 

 

 

 

 

 

 

 

 

The color settings

Select another color

"Adjusting your

 

 

may be incorrect.

setting from the OSD

monitor image"on

 

 

 

menu.

page 2-3

 

 

 

 

 

 

 

The automatic image

Perform automatic image

"Adjusting your

 

 

setup function was

setup.

monitor image"on

 

 

not performed.

 

 

page 2-3

 

 

 

 

 

 

The power

• The monitor’s

• Be sure the power

"Connecting and

 

indicator is not

power switch is

 

cord is connected

turning on your

 

lit and there is

not switched on.

 

properly.

monitor"on page 1-5

no image.

• The power cord is

• Be sure the outlet has

 

 

 

 

 

 

loose or

 

power.

 

 

 

disconnected.

Power on the

 

 

 

 

 

 

 

• There is no power

 

monitor.

 

 

 

at the outlet.

Try using another

 

 

 

 

 

 

 

 

 

power cord.

 

 

 

 

Try using another

 

 

 

 

 

electrical outlet.

 

 

 

 

 

 

 

Screen is blank

The monitor is in

• Press any key on the

"Understanding

 

and power

Standby/Suspend

 

keyboard or move

power

 

indicator is

mode.

 

the mouse to restore

management"on

 

amber.

 

 

operation.

page 2-9

 

 

 

Check the Power

 

 

 

 

 

Options settings on

 

 

 

 

 

your computer.

 

 

 

 

 

 

 

 

 

 

 

 

Chapter 3.

3-3

Page 27
Image 27
Lenovo LT2323P manual Troubleshooting, Problem Possible cause Suggested action Reference