Belkin F1D104 manual Troubleshooting, General Problems, Monitor/Video Problems, Keyboard Problems

Troubleshooting

General Problems:

Q: When cascading, the MASTER unit does not see the slave unit(s).

A:• Refer to the Hardware Installation section for information on how to properly connect the daisy-chain cable.

•Make sure that the daisy-chain cable that you are using is the F1D108-CBL. Using any other cable will not guarantee proper operation or video quality.

•RESET the MASTER OmniView™ SE (or OmniView™ PRO), whichever the case may be.

Monitor/Video Problems:

Q:I am getting ghosting, shadowing or fuzzy images on my monitor. What do I do?

A:• Check the cables and make sure they are inserted properly.

•Your resolution and/or refresh rate is extremely high, or your cable is too long. Replace your VGA cables with coaxial, double-shielded cables such as Belkin A3H981-XX.

•Check to make sure that the power adapter is plugged in and is working properly. It must be 9VDC, 600mA minimum. Make sure the power switch is on.

•Lower your refresh rate and/or screen resolution settings.

Keyboard Problems:

Q: The keyboard is not detected, or a keyboard error is reported during boot-up.

A:• Check the cables and make sure they are inserted properly in the correct ports.

•Check to make sure that the power adapter is plugged in and is working proper- ly. It must be 9VDC, 600mA minimum. Make sure the power switch is on.

•RESET the OmniView™ SE by simultaneously pressing the BANK/SCAN and CHANNEL buttons on the front panel.

•Do not press any keys on the keyboard while the selected computer is booting up. This is true for any PC, whether stand-alone or connected to a KVM switch.

Q: The computers boot up fine, but the keyboard does not work.

A:• Check the cables and make sure they are inserted properly in the correct ports.

•Make sure the keyboard works when directly plugged into the computers.

•Try a different keyboard, but use only 101, 102 or 104-key keyboards.

•Make sure that the keyboard driver is for 101, 102 or 104-key keyboards, and not old XT keyboards.

•Check to make sure that the power adapter is plugged in and is working proper- ly. It must be 9VDC, 600mA minimum. Make sure the power switch is on.

•RESET the OmniView™ SE by simultaneously pressing the BANK/SCAN and CHANNEL buttons on the front panel.

PS/2 Mouse Problems at the Console or Computers:

Q: The mouse is not detected during boot-up.

A:• Check the cables and make sure they are inserted properly in the correct ports.

•Check your computer/motherboard documentation making sure that the PS/2 mouse port (or IRQ) is enabled.

•Make sure the mouse is directly plugged into the computer. Rebooting

is necessary when trying this. If the computer still does not detect the mouse, then your computer’s PS/2 mouse port has a problem.

•RESET the OmniView™ SE by simultaneously pressing the BANK/SCAN and CHANNEL buttons on the front panel.

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