TROUBLESHOOTING CHART
Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions.
AUDIO
Noisy Audio
Noisy Audio
Noisy Audio
No Audio
Noisy Audio
No Audio
Normal Audio
Wrong Audio
Normal Audio
VIDEO
Snowy Video
Multiple Image
Interference
Normal Video
No Video with Snow
?
No Video / No PIP
No Color
Normal Video
Black Box on Screen
Solutions
Adjust Antenna Location and Connection
Adjust Antenna Location and Connection
Check Antenna
Move television from Electrical Appliances, Lights, Vehicles and Medical Equipment
Increase Volume
Check Mute
Check television SPEAKERS on/off
Change Channel
Set TV or Cable Mode Properly
Check Antenna Cables
Check Power Cord is Plugged into Active Outlet Adjust Brightness and Audio Controls Change Channel
Check Cable Connections Program the Remote Control Again Check Second Video Source Operation
Adjust Color Settings
Change Channel
Check Audio Is Set To Stereo Or Mono, Not SAP
Change CC (Closed Captioning) from Text Mode
Replace Remote Control Batteries
Normal Audio | Normal Video |
Intermittent Remote Control Operation
20
