Troubleshooting DVD | Samsung DVD-VR350 manual

Troubleshooting (DVD)

	Problem	Explanation/Solution

	icon appears on the	You cannot use the operation or function due to one of the following reasons:
	icon appears on the	(1) Your DVD disc does not support the feature (for example, angles)
	screen.
	screen.	(2) You've requested a title, chapter, or scan time that is out of the correct range.


	Play mode settings
	are different from the	The disc does not support all the selected functions.
	settings conﬁgured	In this case, some settings you conﬁgure on the Setting menu may not work properly.
	with the Setting menu.

	Cannot change the	Aspect ratio is ﬁxed on DVD disc.
	aspect ratio.	Aspect ratio is ﬁxed on DVD disc.
	aspect ratio.

	No audio output.	Check whether you selected the correct digital output options in the Audio Output Options
	No audio output.	menu.
		menu.

	No video or audio	Did you move your DVD Recorder & VCR suddenly from a cold place to a warm place?
	output.	In this case, do not connect the plug to the power outlet and wait for two hours.
	The disc tray is ejected	Then insert the disc and try to play back again. It will work properly when condensation has
	after 2 to 5 seconds.	evaporated.

Angle operation does not work during playback of a DVD disc.

Angle operation is available only when the disc contains images captured at different angles.

The disc revolves, but no image or bad quality images are output.

•Check whether there is damage or foreign materials on your disc.

•Some discs with bad manufacturing quality may not be played back.

•If the scene changes from dark to bright suddenly, the screen may jitter temporarily, but it is not defective.

Desired sound language and subtitle language are not played.

Sound languages and subtitle languages are disc-speciﬁc.

Only the sound and subtitle languages contained on a DVD disc are available and displayed on the disc menu.

	No progressive output.	• Check whether PS is displayed on front panel.
	No progressive output.	• Make sure to change the component video output using the Progressive button when the
		disc is stopped.

		• Point the remote control at the remote control sensor on your DVD Recorder & VCR.
	The remote control	Operate within distance. (15ft)
	doesn't work.	Remove obstacles between your DVD Recorder & VCR and remote control.
		• Check whether the batteries are depleted.

		• Read the table of contents and then ﬁnd and read the sections describing your problem,
	Other problems	and follow the directions given.
	Other problems	• Turn the unit off and on.
		• Turn the unit off and on.
		• If your problem still persists, contact your nearest Samsung service center.

Reference

English - 80