AE Owner’s Manual
Troubleshooting
Problem | Possible Cause | Solution |
Engine will not start. | Stop switch off (Honda only). Throttle in off | Check stop switches, throttle, choke |
| position. Engine not in full choke position. O ut | position and gasoline. Connect spark |
| of gasoline. Bad or old gasoline. Spark plug | plug wire. Clean or replace air cleaner. |
| wire disconnected. Dirty air cleaner. Engine oil | O r contact a qualified service person. |
| level too low (Honda only). | Check and fill engine oil. |
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Abnorm al vibration. | Dam aged or m issing tines. Loose handle | Stop work im m ediately. Replace any |
| bolts. Loose engine bolts. | dam aged or m issing tines. Tighten all |
|
| loose bolts and nuts. |
Engine is m aking loud | G ear reduction oil level is low | Check and add oil according to engine |
noise or squealing |
| owner's m anual |
Engine stalls or labors | W orking on too steep of a slope. Not enough | W ork at 45 degrees to the slope m oving |
when aerating | oil in the engine. | up and down instead of of across. Check |
|
| and add engine oil. |
Engine is locked, will not | Debris locked against reel, or drive pulleys. | Pull spark plug wire and rem ove debris. |
pull over. | Engine problem . | Contract an engine servicing dealer for |
|
| engine problem s. |
Unit does not m ove when | Belt drive out of adjustm ent. W orn drive belt. | See m aintenance on pg. 12 of this |
clutch is engaged. | Loose or dam aged chain or sprockets. Loose | m anual. Contact a qualified servicing |
| or dam aged pulleys. Dam aged or broken | dealer. |
| clutch cable. |
|
When servicing the engine refer to specific manufacturers engine owner's manual. All engine warranty is covered by the specific engine manufacturer. If your engine requires warranty or other repair work contact your local servicing engine dealer. When contacting a dealer for service it is a good idea to have your engine model number available for reference (See table page pg. 3). If you cannot locate a servicing dealer in your area you can contact the manufacturers national service organization.
To contact:
American Honda:
Subaru America:
WARRANTY CLAIM PROCEDURE
Should a BILLY GOAT ® machine fail due to a defect in material and/or workmanship, the owner should make a warranty claim as follows:
•The machine must be taken to the dealer from whom it was purchased or to an authorized Servicing BILLY GOAT Dealer.
•The owner must present the remaining half of the Warranty Registration Card, or, if this is not available, the invoice or receipt.
•The Warranty Claim will be completed by the authorized BILLY GOAT Dealer and submitted to their respective BILLY GOAT Distributor for their territory Attention: Service Manager. Any parts replaced under warranty must be tagged and retained for 90 days. The model number and serial number of the unit must be stated in the Warranty Claim.
•The distributor service manager will sign off on the claim and submit it to BILLY GOAT for consideration.
•The Technical Service Department at BILLY GOAT will study the claim and may request parts to be returned for examination. BILLY GOAT will notify their conclusions to the distributor service manager from whom the claim was received.
•The decision by the Technical Service Department at BILLY GOAT to approve or reject a Warranty Claim is final and binding.
For online product registration go to www.billygoat.com
Part No 360314 | 14 | Form No F041808A |
