Solving computer problems

Diagnosing problems

If you have a problem with your computer, you can test it by using PC-Doctor®for Windows. To run PC-Doctor for Windows, do as follows:

1.Click Start.

2.Move the pointer to All Programs (in Windows other than Windows XP, Programs) and then to PC-Doctor for Windows.

3.Click PC-Doctor.

4.Choose one of the tests, from either Device Categories or Test Scripts.

Attention

Running any tests may take up to several minutes or longer. Make sure you have time to run the entire test; do not interrupt the test while it is running.

The System Test of the Test Scripts runs some tests of critical hardware components, but it does not run all of the diagnostic tests in PC-Doctor for Windows. If PC-Doctor for Windows reports that all of the tests in the System Test have been run and that it has found no problems, consider running more of the tests in PC-Doctor for Windows.

If you are preparing to contact IBM for support, be sure to print the test log so that you can rapidly provide information to the help technician.

Troubleshooting

If you do not find your problem here, refer to Access IBM, your on-board help system. Open Access IBM by pressing the Access IBM button. The following section only describes problems that might prevent you from accessing this help system.

Error messages

Notes:

1.In the charts, x can be any character.

2.The version of PC-Doctor referred to here is PC-Doctor for Windows.

Message

Solution

 

 

0175: Bad CRC1, stop

The EEPROM checksum is not correct (block #6). Have the computer

POST task

serviced.

 

 

0176: System Security -

This message is displayed if you remove the Security Chip and reinstall it,

The System has been

or install a new one. To clear the error, enter the IBM BIOS Setup Utility. If

tampered with.

this does not solve the problem, have the computer serviced.

 

 

12ThinkPad® R50 Series Service and Troubleshooting Guide

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IBM R50series manual Diagnosing problems, Troubleshooting, Error messages, Click PC-Doctor

R50series specifications

The IBM R50 series represents a significant advancement in the realm of laptop technology, particularly in the context of business and enterprise needs. Known for their reliability and performance, the R50 series incorporates a variety of features and technologies tailored to enhance productivity and streamline workflows.

One of the standout characteristics of the R50 series is its robust build quality. The laptops are designed to endure the rigors of daily use, featuring a durable chassis that can withstand bumps and drops. This durability is complemented by a compact and portable form factor, making the R50 series an ideal choice for professionals on the go.

In terms of performance, the R50 series is powered by the Intel Pentium M processor, which offers a perfect balance between power efficiency and processing capability. Coupled with ample RAM options, users can effortlessly run multiple applications concurrently, ensuring smooth multitasking without compromising system performance. This hardware configuration is optimized to handle various business applications, whether they are spreadsheet-based, presentation-focused, or data-intensive.

Another notable feature of the R50 series is its extensive connectivity options. Equipped with multiple USB ports, integrated Ethernet, and wireless connectivity capabilities, users can stay connected to their networks and devices. This flexibility is essential in today's fast-paced work environment, allowing seamless data sharing and communication.

The R50 series also integrates advanced security features, such as a fingerprint reader and Trusted Platform Module (TPM), ensuring that sensitive data is protected from unauthorized access. This focus on security is vital for organizations that prioritize data integrity and confidentiality.

Display quality is an essential aspect of any laptop, and the R50 series does not disappoint. It boasts a high-resolution display that delivers sharp images and vibrant colors, ensuring that documents, presentations, and multimedia content are presented with clarity.

Furthermore, the R50 series benefits from IBM's commitment to energy efficiency. With optimized power management settings, these laptops can operate for extended periods on a single charge, allowing users to work without frequent interruptions.

In summary, the IBM R50 series combines durability, performance, connectivity, security, and energy efficiency to meet the demands of the modern professional. Its thoughtful design and robust features make it a valuable asset for businesses looking to enhance productivity and ensure reliability in their computing needs. As technology continues to evolve, the R50 series remains a testament to IBM's dedication to creating products that empower users in their work environments.