Troubleshooting, Adjustments, & Service

Rider Troubleshooting Continued.

PROBLEM

CAUSE

REMEDY

Engine runs, but rider will

1.

Transmission(s) disengaged.

1. Unlock roll release rod(s).

not drive.

2.

Belt is broken.

2. See Drive Belt Replacement.

 

3.

Drive belt slips.

3. See problem and cause below.

 

4.

Brake is not fully released.

4. See Brake Adfjustment.

 

5.

Internal transmission problem

5. See authorized service dealer

 

 

 

 

Rider drive belt slips.

1.

Pulleys or belt greasy or oily.

1. Clean as required.

 

2.

Belt stretched or worn.

2. Replace belt.

 

 

 

 

Brake will not hold.

1.

Brake is incorrectly adjusted.

1. See Brake Adjustment.

 

2.

Internal transmission problem.

2. See authorized service dealer.

 

 

 

 

Rider steers or handles poorly.

1.

Steering linkage is loose.

1. Check and tighten any loose connections.

 

2.

Improper tire inflation.

2. See Regular Maintenance Section.

 

 

 

 

TROUBLESHOOTING THE MOWER

PROBLEM

CAUSE

REMEDY

Mower will not raise.

1.

Mower deck not properly installed.

1. See Mower Removal and Installation.

 

2.

Deck lift component(s) damaged.

2. See authorized service dealer for repair.

 

 

 

 

Mower cut is uneven.

1.

Mower not leveled properly.

1. See Mower Adjustment.

 

2.

Rider tires not inflated

2. See Regular Maintenance Section.

 

 

equally or properly.

 

Mower cut is rough looking.

1.

Engine speed too slow.

1. Set engine speed control to full.

2.

Ground speed too fast.

2. Decrease Ground Speed.

3.

Blades are dull.

3. Sharpen or replace blades.

 

 

See Mower Blade Service.

4.

Mower drive belt slipping

4. Clean or replace belt as necessary.

 

because it is oily or worn.

 

5.

Blades not properly fastened

5. See Servicing the Mower Blades.

 

to arbors.

 

Engine stalls easily with

1.

Engine speed too slow.

1. Set engine speed control to full.

mower engaged.

2.

Ground speed too fast.

2. Decrease Ground Speed.

 

3.

Cutting height set too low.

3. Cut tall grass at maximum cutting

 

 

 

height during first pass.

 

4.

Discharge chute jamming

4. Cut grass with discharge pointing toward

 

 

with cut grass.

previously cut area.

 

 

 

 

Excessive mower vibration.

1.

Blade mounting hardware is loose.

1. Tighten to specified torque.

 

2.

Mower blades, arbors,

2. Check and replace as necessary.

 

 

or pulleys are bent.

 

 

3.

Mower blades are out

3. Remove, sharpen, and balance blades.

 

 

of balance.

See Maintenance Section.

 

4.

Belt installed incorrectly.

4. Reinstall Correctly.

 

 

 

 

Excessive belt wear or breakage.

1.

Bent or rough pulleys.

1. Repair or replace.

 

2.

Using incorrect belt.

2. Replace with correct belt.

 

 

 

 

Mower drive belt slips

1.

Idler pulley spring broken or not

1. Repair or replace as needed.

or fails to drive.

 

properly attached.

 

 

2.

Mower drive belt broken.

2. Replace drive belt.

22

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Snapper RZT20420BVE2, RZT20380KH, RZT185380BVE manual Troubleshooting, Adjustments, & Service, Troubleshooting the Mower
Page 22 Page 24

RZT185380BVE, RZT20380KH, RZT20420BVE2 specifications

The Snapper RZT20420BVE2, RZT20380KH, and RZT185380BVE are three standout models in the Snapper line of zero-turn riding mowers, designed for both residential and commercial use. Each of these mowers combines advanced technology, robust engineering, and user-friendly features to deliver a reliable lawn care experience.

The Snapper RZT20420BVE2 is a high-performance model equipped with a powerful 20 HP Kawasaki engine. This unit features a 42-inch cutting deck that enables smooth and efficient mowing for medium to large lawns. One of its key characteristics is the commercial-grade, heavy-duty construction, which ensures durability and longevity. The mower is also designed with a zero-turn radius, allowing for exceptional maneuverability around obstacles and tight spaces, making it ideal for complex lawn designs.

The RZT20380KH model offers a slightly smaller and versatile option with an 18.5 HP Kohler engine. It features a 38-inch cutting deck, providing an effective cut for smaller lawns or areas with numerous landscaping features. The adjustable cutting height ensures a customizable mowing experience, catering to various grass types and growth conditions. The mower's integrated dual hydrostatic transmission provides smooth operation and enhances control, making it easy for users to navigate around flower beds and shrubs.

The Snapper RZT185380BVE model stands out for its exceptional power and efficiency, equipped with a robust 18 HP Briggs & Stratton engine. With a 38-inch deck, it's perfect for homeowners looking for a balance of performance and ease of use. This mower is engineered with a user-friendly operation panel, making it easy for operators to control speed and cutting height. The RZT185380BVE also features Snapper’s innovative mow-in-reverse capability, which allows mowing while reversing, increasing efficiency.

Across these models, Snapper emphasizes comfort and ease of use. They are equipped with plush, high-back seats for added support during extended mowing sessions, as well as lap bars that allow fine control and increased maneuverability. The addition of LED headlights in certain models improves visibility for early morning or late evening mowing.

Each of these Snapper mowers showcases advanced engineering and design tailored to meet diverse lawn care needs. With their impressive performance characteristics, ease of operation, and durable build, the Snapper RZT20420BVE2, RZT20380KH, and RZT185380BVE are excellent choices for anyone looking to maintain a pristine lawn.
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