TROUBLESHOOTING
Before calling for service, try the suggestions below to see whether you can solve your problem without outside help.
Air Conditioner Will Not Operate
ʄThe power supply cord is unplugged. Plug into a grounded 3 prong outlet. See “Electrical Requirements.”
ʄThe power supply cord has tripped (Reset button has popped out). Press and release RESET (listen for click; Reset button will latch and on some devices, a green light will turn on) to resume operation.
ʄA household fuse has blown, or circuit breaker has tripped. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. See “Electrical Requirements.”
ʄThe Power button has not been pressed or the Mode control knob is turned to Off. Press POWER or turn the Mode control knob to an active setting.
ʄThe local power has failed. Wait for power to be restored.
Air conditioner blows fuses or trips circuit breakers
ʄToo many appliances are being used on the same circuit. Unplug or relocate appliances that share the same circuit.
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ʄAn extension cord is being used. Do not use an extension cord with this or any other appliance.
ʄYou are trying to restart the air conditioner too soon after turning off the air conditioner. Wait at least 3 minutes after turning off the air conditioner before trying to restart the air conditioner.
Water drips from cabinet into your house
The air conditioner is not properly leveled. The air conditioner should slope slightly downward toward the outside. Level the air conditioner to provide a downward slope toward the outside to ensure proper drainage. See the Installation Instructions.
NOTE: Do not drill a hole into the bottom of the metal base and condensate pan.
Air conditioner power supply cord trips (Reset button pops out)
ʄDisturbances in your electrical current can trip (Reset button will pop out) the power supply cord. Press and release RESET (listen for click; Reset button will latch and on some devices, a green light will turn on) to resume operation.
ʄElectrical overloading, overheating, cord pinching or aging can trip (Reset button will pop out) the power supply cord. After correcting the problem, press and release RESET (listen for click; Reset button will latch and on some devices, a green light will turn on) to resume operation.
NOTE: A damaged power supply cord must be replaced with a new power supply cord obtained from the product manufacturer and must not be repaired.
Air conditioner seems to run too much
ʄThe current air conditioner replaced an older model.
7KHXVHRIPRUHHI¿FLHQWFRPSRQHQWVPD\FDXVHWKHDLU conditioner to run longer than an older model, but the total energy consumption will be less. Newer air conditioners do not emit the “blast” of cold air you may be accustomed to from older air conditioners, but this is not an indication of
OHVVHUFRROLQJFDSDFLW\RUHI¿FLHQF\5HIHUWRWKHHI¿FLHQF\ rating (EER) and capacity rating (in Btu/h) marked on the air conditioner.
ʄThe air conditioner is in a heavily occupied room, or
heatproducing appliances are in use in the room. Use exhaust vent fans while cooking or bathing and try not to use heatproducing appliances during the hottest part of the day. A higher capacity air conditioner may be required, depending on the size of the room being cooled.
Air conditioner cycles on and off too much or does not cool room in cooling mode
ʄThe air conditioner is not properly sized for your room. Check the cooling capabilities of your room air conditioner. Room air conditioners are not designed to cool multiple rooms.
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ʄ There is excessive heat or moisture (open container cooking, showers, etc.) in the room. Use a fan to exhaust heat or moisture from the room. Try not to use heatproducing appliances during the hottest part of the day.
ʄ The louvers are blocked. Install the air conditioner in a location where the louvers are free from curtains, blinds, furniture, etc.
ʄ The outside temperature is below 61°F (16°C). Do not try to operate your air conditioner in the cooling mode when the outside temperature is below 61°F (16°C).
ʄ The temperature of the room you are trying to cool is extremely hot. Allow extra time for the air conditioner to cool off a very hot room.
ʄ Windows or doors to the outside are open. Close all windows and doors.
ʄ The Temperature control is not at a cool enough setting. Adjust the TEMP/TIME control to a cooler setting by pressing the minus button to reduce the temperature. Set the Fan Speed control to the highest setting.
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