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8. SPEAKER DAMAGE & HOW TO AVOID IT
An important factor to consider with any loudspeaker system is the potential for speaker damage. Even though your
While very few M&K Satellites are actually returned for service, the vast majority of those returned are not for manufacturing defects. Instead, they are returned because they have been overdriven, almost always because the amplifier or receiver used was driven into clipping distortion. This damage is considered abuse, and is not necessarily covered under warranty.
This clipping distortion occurs when the demands of the music are greater than the amplifier's available power. It can occur at 20 watts with a small amplifier, or at 400 watts with a large amplifier. Regardless, when this happens, the amplifier's output waveform (which usually looks like a smooth arc) is "clipped" off, exhibiting a flat top instead of the arc.
This flat top contains multiples of the original amplified frequencies, sometimes at higher levels than the original signal itself. For tweeters, this can be very damaging, as this distortion is well above the audible range, where you will be unable to hear it, and where the tweeter is more vulnerable to damage.
When an amplifier clips, its sound becomes harsh and grating, and a
When tone controls or equalizers are used to boost frequencies, the problem occurs much more rapidly. Even a small boost of low or high frequencies can easily double the power requirement and lead to amplifier clipping at moderate levels. Therefore, you should use your tone controls judiciously, avoiding extreme boosts of the bass and treble controls, especially when you are listening at high volume levels.
The best way to avoid speaker damage is to use common sense. Use moderate boosts of tone controls or equalizers, at the very most. Listen carefully for any harshness and
9. IF YOU NEED SERVICE
Contact your dealer or M&K with a complete description of the problem. Please have the unit's model and serial numbers (found on the back of the cabinet), date of purchase, and your dealer's name. You can call M&K between 8:30 AM and 5:00 PM Pacific Time, Monday through Friday, at (310)
DO NOT RETURN YOUR SPEAKERS TO THE FACTORY FOR
SERVICE WITHOUT OBTAINING PRIOR AUTHORIZATION.
All M&K speakers (except for subwoofers) carry a five year limited parts and labor warranty. This warranty is transferable to new owners. It does not cover abuse, misuse, repairs by unauthorized service stations, speakers without serial numbers, and those damaged in shipping or by accident. If you have any questions about the warranty, please contact M&K.