Dell 0HPCH, E16WD01001 user manual Troubleshooting, General

Page 31

Troubleshooting

General

Problem

Possible Solution

 

 

The Dell™ Wireless

• Ensure that the AC adapter shipped with the Dell Wireless

Dock power light

Dock is connected to the docking station and to a working

is Off.

electrical outlet.

My notebook will

• Disable and enable the Dell Wireless Dock in

not connect to the

Microsoft® Windows® device manager.

Dell Wireless Dock

 

and the power light

 

is on.

 

Ensure that the notebook is within six meters of the Dell Wireless Dock and there are no objects obstructing the line of sight between them.

Ensure that the wireless USB radio is on by checking the wireless USB manager’s UWB Radio and Host Settings window.

Ensure that the Dell Wireless Dock has an icon in the

Connection Manager.

If there is a device icon in the Connection Manager for your Dell Wireless Dock, click on the icon and select

Connect under the Options menu or select Automatically connect within range under Connection Mode.

If you continue to have connection problems, press and hold the reset button for 10 seconds to reset the Dell Wireless Dock to the original factory settings. This deletes all associations. You must associate all the devices again.

Troubleshooting

31

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Contents Dell Wireless Dock 0HPCH Contents General Safety Information About Your Dell Wireless Dock Front and Back View Installing the Software Configuring Your Dell Wireless DockConfiguring Your Dell Wireless Dock Configuring Your Dell Wireless Dock Configuring Your Dell Wireless Dock Configuring Your Dell Wireless Dock Configuring Your Dell Wireless Dock Configuring Your Dell Wireless Dock Page Configuring Your Dell Wireless Dock Associating Your Dell Wireless Dock Turning Your Dell Wireless Dock OnAssociating Your Dell Wireless Dock Using Cable Association Configuring Your Dell Wireless Dock Associating Your Dell Wireless Dock Using PIN Association Type the Display Name and select Connection Mode Setting Up Your Dell Wireless Dock Figure a Configuring Your Dell Wireless Dock Working With Your Notebook Lid Closed Connection Manager Using the Dell Wireless USB ManagerUWB Radio and Host Settings Change wireless USB channels Run diagnostics Using the Dell Wireless USB Manager Resetting the Dell Wireless Dock Resetting the Dell Wireless Dock General TroubleshootingVideo Output Problem Possible SolutionSelect Do nothing Audio OutputTroubleshooting USB SpecificationsAltitude 10670 m Specifications General Safety Information General Power Safety Waste Electrical and Electronic Equipment Weee Directive Earphone and Headphone SafetyErgonomic Instructions Environmental Information Recycling InformationFinding Additional Information Export Regulations China S. Chinese Korea KoreanGeneral Safety Information