Dell E16WD01001, 0HPCH user manual Video Output, Problem Possible Solution

Video Output

Problem	Possible Solution
The monitor is blank.	• Ensure that the notebook connected to the Dell Wireless Dock
		is functioning properly and is not in Standby or Hibernate
		mode. When the notebook is in Standby and Hibernate
		mode, the display is always blank.
	• Ensure that the AC adapter is connected to the
		Dell Wireless Dock and to a working electrical outlet.
	• Ensure that the video cable is securely connected to the DVI
		connector and is secured with the fixing screws on both sides.
	• Ensure that the drivers and utilities for Dell Wireless Dock
		software are installed. The Wireless USB display icon
		for the docking station should be visible in the taskbar.
	• If the problem persists, disconnect and reconnect the
		AC adapter from the Dell Wireless Dock.
My monitor is not	To correctly display video and images in Windows Vista, you
correctly displaying	must set the notebook to Windows Aero® mode.
videos and images	To enable Aero:
from my	1	Right-click the desktop background and select Personalize
Windows Vista®		to open the Personalize appearance and sounds window.
notebook.	2	Click Window Color and Appearance.
	3	Select Windows Aero from the Color Scheme list and
		click OK.
The video playback	To improve video playback performance, ensure that:
on my external	• The notebook is within the maximum operating range of

monitor is choppy	the Dell Wireless Dock.
or is dropping frames.
	• The notebook has a clear line-of-sight to the
	Dell Wireless Dock.
	• The window size of the video being played is smaller
	than 50% of the external monitor’s viewable area.

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Troubleshooting