Toshiba TLP-X10U, TLP-X21U, TLP-X20 Before calling service personal, Symptom Cause Correction

Page 88

Before calling service personal

Check the following points before asking for support service. Refer also to “Trouble indications”. 82

CONTENTS

88

Symptom

Cause

Correction

Page

The power does not come on.

• The power cord is disconnected.

Firmly plug in the power cord.

19

 

• The lamp cover is not attached correctly.

Attach the cover correctly.

87

The power turns off while

• The ambient temperature of the projection room is too high.

Lower the ambient temperature of the projection room,

82

using the projector.

 

and turn the power on.

 

No image appears.

• The lens cover is on.

Take off the lens cover.

19

 

• The wrong input is selected.

Select the input source correctly.

29

 

• The muting mode is on.

Press MUTE to restore the picture.

34

 

• The “Brightness” adjustment is at its darkest.

Make the “Brightness” adjustment.

48

 

• The source is not correctly connected to the projector.

Connect the source correctly to the projector.

22

No sound is heard.

• The wrong input is selected.

Select the input source correctly.

29

 

• The muting mode is on.

Press MUTE to restore the sound.

34

 

• The sound volume is at the minimum.

Adjust the sound volume.

12

 

• The source is not correctly connected to the projector.

Connect the source correctly to the projector.

22

Desired input source cannot

• Input is not set so that it can be selected with the INPUT button.

Set from the menu screen so that the source can be

48

be selected by the INPUT

By default, only the RGB1 and video input modes can be selected.

selected with the INPUT button.

 

button.

 

 

 

RGB1 input or Y/PB/PR input

• The COMPUTER IN 1 connector’s input setting is wrong.

At the menu screen, set for the proper input signal type.

48

colors are not right.

 

 

 

 

 

 

 

RGB2 input image does not

• The COMPUTER IN 2 connector’s input setting is wrong.

At the menu screen, set for the proper input signal type.

48

appear.

• The signal cable type is wrong.

Use a proper signal cable.

23

 

 

 

 

Digital RGB input image does

• The COMPUTER IN 2 connector’s input setting is wrong.

At the menu screen, set for the proper input signal type.

48

not appear.

• The signal cable type is wrong.

Use a proper signal cable.

23

The image is blurred.

• The lens is dirty.

Clean the lens with a blower or lens cleaner, etc.

85

Focusing is uneven.

• The picture is out of focus.

Focus the picture.

30

 

 

 

 

 

• The projection distance is not appropriate.

Adjust the distance properly.

18

 

• The projecting light is not hitting the screen squarely.

Adjust the projecting direction so that the light hits the

18

 

 

screen squarely.

 

 

• The “Brightness”, “Contrast”, “Sharpness” or “Phase” adjustments

Make the “Picture” adjustments.

54

 

are not correct.

 

 

The picture is dim.

• The “Brightness” or “Contrast” adjustments are not correct.

Make the “Picture” adjustments.

54

 

 

 

 

 

• The lamp life is ending.

Replace the lamp.

86

Others

Continued

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Contents TLP-X10U TLP-X11U TLP-X20U TLP-X21U Before useSafety Precautions Avoid Volatile Liquid Save Original Packing MaterialsMoisture Condensation Source of Light Power SourcesVentilation Important Safety Instructions Accessories Object and Liquid EntryDo not place the product vertically Stack InhibitedImportant Safety Instructions Damage Requiring ServiceReplacement Parts ServicingSafety Check Do not carry by the camera armDo not move the projector while the arm is still erect Strong light may cause damage to your eyes or sightPower supply cord selection Contents Names of each part on the main unit Selection button Menu buttonUse Names of each part on the remote control Install the batteries Loading batteriesOpen the cover Attach the coverRemote control operation BeforeFloor-mounted projector placement ViewerTop view Determine the screen size projected on the screenSide view Connect the power cord Take off the lens coverLight Orange Insert the other end in a wall outletFoot adjuster Projector placement angle adjustmentTurn clockwise to lift up Turn counterclockwise to lower Ceiling-mounted projector placement Installation and connectionConnecting a computer Connecting a computer with DVI output connector Computer in 2 Connector DVI connectorConnecting video equipment RGB2/digital RGB and Y/P B/P R input Projector operation control by a computer How to use the output connector Playback mode Projection on the screenPress ON/STANDBY Turn on the connected equipment and put itSignal sent from the computer Select the input sourceAdjust the picture size by turning Focusing ringPress VOL/ADJ +/ to adjust volume Zooming leverPress ON/STANDBY after using the projector Turning the power offPress ON/STANDBY again Adjusting the picture automatically Press Auto SETCorrecting the keystone distortion Press Auto KeystoneRemote control Cutting off the picture and sound temporarilyPress Mute OperationsIcon Appears in the freeze mode Freezing the picturePress Freeze Picture freezesEnlarging the picture size Icon Appears in the resize modePress Resize Press PIP Displaying PIP Sub-picturesSub-picture is displayed Displaying Information Press CallInformation described below is displayed Pressed againOperating a computer by the remote control Projecting images stored in a memory card About memory cardsInsert the memory card into the card slot Press Input repeatedly to select the memory card inputRemote control Control panel Description of screenUse VOL/ADJ +/ to change pages. ChangingPress VOL/ADJ +/-. Slide transition Press ENTER. Slide displayPress Exit Projecting images stored in a memory card To eject the memory cardAdjustments and settings on the menu screen Quick MenuAdjustments and settings on the menu screen Operating the menu screen StartQuick Menu adjustments and settings You can set the basic setting used frequentlyPress Menu Quick Menu appearsTypes of adjustment and setting items are different See the table belowPress VOL/ADJ +/ to adjust and set Picture mode Analog RGB input, digital RGB inputLamp power Auto. demo Memory card inputSub-menu screen of input source setting appears Press EnterPress VOL/ADJ +/- to select the type of input source Press Exit to return to the Quick MenuUse the selection buttons / to select a language Use the selection buttons / to select interval time Sub-menu screen of interval setting appearsMenu screen disappears Adjustments Full Menu adjustments and settings -PicturePress Menu twice Full Menu adjustments and settings Picture Picture mode RGB input Input select mode Memory card inputScreen size Slide show Memory card inputPress Exit to return to the Full Menu Sub-menu of selected items appears PositionLevelUse the selection buttons / to select setting items Signal format Y/PB/PR inputVideo mode Video input, S-video input Sub-menu of selected items appearsFull Menu adjustments and settings Picture Full Menu settings Audio After the settings are finished, press Exit Speaker outputChannel select LoudnessUse the selection buttons To select Setting items Full Menu settings KeystoneUse the selection buttons To display Keystone menu After the adjustments and settings are finished Use the selection buttons / to select Yes and press EnterPress Exit several times until the menu screen DisappearsFull Menu settings Display Use the selection buttons To select Setting items SettingsWhen pressed once, the Quick Menu screen appears. When Use the selection buttons To display Display menuWhen selecting Language in step No signal background Setting of screen of no signal input Menu positionMenu background translucent Start-up screenUse the selection buttons To display Default setting menu Full Menu settings Default settingWhen pressed once, the Quick Menu screen appears. When Sub-menu of Input source setting appears Control panel Main unit sideSub-menu of Projection mode appears Use the selection buttons / to select the projection modeRear ceiling Ceiling-mounted rear projection Power on No signal power offPress VOL/ADJ +/ to set Factory default setting Full Menu settings Factory reset modePicture menus for the each input to Full Menu settings Factory reset mode PIP menu setting Size Set the PIP sub-picture sizeAudio Set the audio input source Menu screen disappearsLights when the white balance is locked To adjust the camera gainArm Camera lens LED light Camera control panel To store camera images into the memory cardPreparation of the document imaging camera Setting direction Press ARM LightSet a document to be projected Images on the screenPress Camera to select the camera input mode Move the camera head to adjust the size PicturePress Camera Gain +/- to improve view of a Camera subject which is too dark or vividFollow the steps of Preparation of the document imaging Camera in reverseBalance Press W.BALANCE to turn the Lock indicator Lock the white balanceProject a white paper and enlarge it to fill ScreenCorrecting illuminated defects With the document camera operating, fullyCover the camera lens with a piece of black Paper or clothStore the camera images into the memory card Indicator Power does not come onPower turns off or does not come on Trouble indicationsAir filter cleaning Unplug the power cordClean the air filter Take off the air filter coverAir filter cleaning Assemble the air filterMount the air filter cover Air filter Filter frame Air filter coverLens and main unit cleaning Cleaning the lensCleaning the main unit Replacing the intake, exhaust fans and air filterLamp replacement Pull out the lampLamp cover Loosen two screws, and pull off the lamp coverReset the lamp timer Load a new lampAttach the lamp cover Slide the cover in place and tighten two screwsBefore calling service personal Symptom Cause CorrectionBefore calling service personal Mini D-sub 15pin Connector Do not connect anythingSignal Timing Horizontal Signal Timing Vertical Applicable signalTiming chart Applicable signal Compatible video signalControlling the projector by using RS-232C Mini DIN 8-pinControlling the projector by using RS-232C AS1 MB1 VLU Auto SET Mini DIN 8-pin RS-232C SpecificationsUSB output Type B Specifications Replacement lampEnclosed. All transportation and insurance charges must be Prepaid by youLimited Warranty

TLP-X10U, TLP-X20U, TLP-X11U, TLP-X11, TLP-X20 specifications

Toshiba has made a significant mark in the world of projection technology, with models such as the TLP-X21U, TLP-X20, TLP-X11, TLP-X11U, and TLP-X20U. Each of these projectors showcases impressive features tailored for both professional and educational environments.

The TLP-X21U is renowned for its high brightness of 3000 ANSI lumens, making it perfect for large rooms or well-lit environments. It offers a native XGA resolution of 1024 x 768, ensuring clarity and detail in presentations. This model also supports a wide range of inputs, including HDMI and VGA, enhancing versatility for various devices. Additionally, its lamp life can reach up to 2000 hours in eco mode, allowing for longer use between replacements.

The TLP-X20 takes features further with enhanced brightness and connectivity. With 3200 ANSI lumens, it is ideally suited for settings where light management is challenging. It boasts a similar native XGA resolution but adds the ability to project in a variety of formats, including widescreen. Advanced color technology ensures vibrant and accurate color reproduction, crucial for dynamic presentations.

Moving onto the TLP-X11 and TLP-X11U, these models are designed for portability and ease of use. Both projectors weigh less, making them ideal for users who require mobility without sacrificing quality. The TLP-X11U offers a wide range of inputs, similar to its higher-end counterparts, but with slightly lower brightness of 2500 ANSI lumens. Nonetheless, it retains a strong focus on clear and engaging visuals with XGA resolution.

The TLP-X20U stands out with its unique combination of high brightness level and energy efficiency. With 3000 ANSI lumens and an extended lamp life, it serves as a robust option for those who need reliable performance over prolonged periods. Its ease of installation and user-friendly interface makes it accessible for individuals with varying levels of technical expertise.

In summary, the Toshiba TLP series delivers an array of powerful projection solutions. Whether for classroom settings or corporate presentations, models like the TLP-X21U, TLP-X20, TLP-X11, TLP-X11U, and TLP-X20U embody versatility, clarity, and reliability. Toshiba’s commitment to fostering an interactive experience makes these projectors suitable for various applications, ensuring that users can communicate their ideas effectively with engaging imagery and exceptional performance.
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