Toshiba B-EP2DL, B-EP4DL owner manual When the printer does not operate properly

Page 22

 

 

Error Message

 

Cause

 

Solution

 

 

 

 

 

 

 

 

The flash memory has insufficient

 

Turn off the [POWER] button, then

 

 

 

 

 

 

 

 

area for storing data.

 

back to on. Send data from the host

 

 

 

 

 

 

 

 

 

 

to the printer again. If the problem

 

 

 

FLASH MEM FULL

 

 

 

 

 

 

 

 

 

 

 

 

 

recurs, please turn off the power and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

contact TOSHIBA TEC service

 

 

 

 

 

 

 

 

 

 

representative.

 

 

 

 

 

 

 

 

Remaining battery capacity is low.

 

Turn off the printer, and replace the

 

 

 

LOW BATTERY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

battery pack with a fully charged one.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The print head temperature reached

 

Stop printing and wait until the printer

 

 

 

 

 

 

 

 

the upper limit of the operating

 

automatically restores. If the problem

 

 

 

EXCESS HEAD TEMP

 

 

temperature.

 

recurs, please turn off the power and

 

 

 

 

 

 

 

 

 

 

contact TOSHIBA TEC service

 

 

 

 

 

 

 

 

 

 

representative.

 

 

 

 

 

 

 

 

When a command error occurs, up

 

Turn off the [POWER] button, then

 

 

Command

error

 

to 16 digits of alphanumeric or

 

back to on. Send data from the host

 

 

example

 

 

 

symbol are displayed on the upper

 

to the printer again. If the problem

 

 

 

 

 

line of the LCD.

 

recurs, please turn off the power and

 

 

 

PC001;0A00,0300,

 

 

 

 

 

 

 

 

 

 

 

 

contact TOSHIBA TEC service

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

representative.

 

 

 

 

 

 

 

 

A hardware or software failure

 

Turn off the [POWER] button, then

 

 

 

 

 

 

 

 

occurs.

 

back to on. If the problem recurs,

 

 

Other error messages

 

 

 

please turn off the power and contact

 

 

 

 

 

 

 

 

 

 

TOSHIBA TEC service

 

 

 

 

 

 

 

 

 

 

representative.

 

****: The number of unprinted labels 1 to 9999 (in units of label)

When the printer does not operate properly

In the case of the following symptoms, please check the respective points and take corrective action.

 

Symptom

 

Point to check (Cause)

Solution

 

The printer does not turn

 

The battery pack is not loaded

Load a fully charged battery pack

 

on by pressing the

 

correctly.

correctly.

 

POWER switch.

 

 

 

 

Fully charged battery is

 

The battery life is expired.

Load a fully charged new battery pack

 

loaded but the operating

 

 

correctly.

 

time is short.

 

 

 

 

The printer cannot

 

The printer is not turned on.

Turn on the printer.

 

communicate via IrDA.

 

 

 

 

 

Distance to the host is too far. .

Bring the printer close to the host so

 

 

 

 

 

 

 

that their IrDA windows face each

 

 

 

 

other within 10cm.

 

 

 

Angle of the IrDA window is not

Move the printer so that the IrDA

 

 

 

proper.

window face that of the host.

 

 

 

Direct sunlight is coming into the

Avoid direct sunlight.

 

 

 

IrDA window

 

 

 

 

IrDA window is dirty.

Clean the IrDA window.

 

 

 

 

 

 

 

 

Serial interface cable is connected.

Disconnect the RS-232C cable from

 

 

 

(GH20 only)

the printer.

 

 

 

The printer is communicating via

Terminate the wireless

 

 

 

wireless communication.

communication.

 

 

 

(GH30/GH40 only)

 

 

 

 

Communication conditions are

Set the communication conditions

 

 

 

incorrect.

correctly

Image 22
Contents EP2D/EP4D Series Vorsicht N258 For USA TEC-BTM-R Specification Page Part Names EP2DL SeriesEP4DL Series Function/Usage Operation Panel FunctionsName/Icon How to turn on the printer Loading a battery packHow to turn off the printer Removing a battery pack Charging the Battery Pack with an Optional AdapterLoading the Media Before using a peel-off unit „ How to put back the Peel-off Roller„ Belt Clip How to attach the accessories„ Shoulder Strap Option „ Carry case Option CARE/HANDLING of the Media „ IrDA Data TransmissionSupplement „ Wireless GH30/GH40 model only „ Serial RS-232C GH20 model only„ Peel-off roller Daily maintenance„ Print head „ Platen„ Media Sensor Window and Media Path „ Media Guide Roller and Strip Shaft„ Top Cover, Operation panel, and IrDA Window Troubleshooting If an error message is displayedWhen the printer does not operate properly LAN Printer Specification EP2DL-GH20-QM-R EP2DL-GH30-QM-R EP2DL-GH40-QM-REP4DL-R Series Franaçis EnglishDeutsch Nederlands EspañolItaliano Português Polski
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B-EP2DL, B-EP4DL specifications

The Toshiba B-EP4DL is a compact and efficient thermal transfer label printer that offers exceptional performance and versatility for various labeling needs. Designed for high-volume applications, this printer is ideal for retail, logistics, and manufacturing environments where durability and reliability are essential.

One of the standout features of the B-EP4DL is its robust design, which allows it to withstand the rigors of demanding work environments. Its compact size makes it easy to integrate into existing workflows, and it can be easily mounted on shelves or vehicles, making it a mobile solution for on-the-go printing needs. The printer's lightweight structure and ergonomic design ensure that it can be operated comfortably in various positions.

The B-EP4DL employs advanced thermal transfer printing technology, ensuring high-quality and precise label printing at fast speeds. It supports a maximum resolution of up to 203 dpi and can print up to 4 inches per second. This high speed and resolution make it suitable for producing clear and scannable barcodes, text, and graphics, which is essential for inventory management and shipping processes.

Another key characteristic of the B-EP4DL is its connectivity options. The printer supports multiple connectivity interfaces, including USB, Bluetooth, and Ethernet, allowing for seamless integration into any network infrastructure. This flexibility means that users can easily connect the printer to desktop computers, mobile devices, or other peripherals, enhancing productivity and workflow efficiency.

Additionally, the B-EP4DL is designed with user-friendliness in mind. Its simple and intuitive operation, along with easy access to the printer mechanisms, simplifies maintenance and reduces downtime. The printer is equipped with an LCD display that provides real-time status updates and alerts, enabling users to monitor printing processes effectively.

Power efficiency is another important aspect of the B-EP4DL. It is designed to consume less energy while delivering high-performance output, making it not only cost-effective but also environmentally friendly. Furthermore, the printer’s long-lasting components and minimal maintenance requirements contribute to a lower total cost of ownership.

Overall, the Toshiba B-EP4DL stands out as a reliable, feature-rich printer that meets the demands of modern labeling applications. Its combination of durability, speed, connectivity, and user-friendly design makes it a preferred choice in various industries where efficiency and high-quality output are critical.