Toshiba satellite p100 manual Touch pad Troubleshooting

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2 Troubleshooting Procedures

2.8 Touch pad Troubleshooting

To check if the computer’s touch pad is malfunctioning or not, follow the troubleshooting procedures below as instructed.

Procedure 1: Diagnostic Test Program Execution Check

Procedure 2: Connector and Replacement Check

Procedure 1 Diagnostic Test Program Execution Check

Execute the Touch pad test (ONLY ONE TEST) in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program.

If an error occurs, go to Procedure 2. If an error does not occur, touch pad is functioning properly.

Satellite P100 Maintenance Manual (960-Q02)

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Contents File Number 960-Q02 Toshiba CorporationCopyright Preface Safety PrecautionsSatellite P100 Maintenance Manual 960-Q02 Acronyms ConventionsTable of Contents Satellite P100 Maintenance Manual 960-Q02 Satellite P100 Maintenance Manual 960-Q02 Common Tests an Operation Test Program for FieldHDD Replacement ProceduresCPU Appendices Satellite P100 Maintenance Manual 960-Q02 Hardware Overview Chapter Chapter Contents Chapter Hardware Overview Front of the computer and the system units configurationTables Features LCD Hardware Overview Hardware Overview Hardware Overview Front of the computer and the system units’ configuration System block diagram for Intel Platform Platform System Block Diagram− DMI Lvds Nvidia G71M /G72MV/G73M Hardware Overview 2.5-inch Hard Disk Drive 2.5-inch HDD 2.5-inch HDD dimensionsHitachi 2.5-inch HDD specifications150 Max Average random seek time Read ms Power-on-to-ready sec DVD-ROM & CD-R/RW Drive Optical DriveCD-R DVD-ROM & CD-R/RW drive specifications 1/3Hardware Overview DVD-ROM & CD-R/RW drive specifications 2/3 DVD-RAM Hardware Overview DVD-ROM & CD-R/RW drive specifications 3/3 UJ-850BTJV-A GMA-4082N-ATAKK0 DVR-K16TBS DV-W28EA DVD Super Multi DriveParameter Drive Specification Panasonic UJ-850BTJV-A Hardware Overview DVD Super Multi drive specifications 1/4CD-ROM,CD-ROM XA, CD-I,Video CD, CD-Extra DVD Super Multi drive specifications 2/4PioneerDVR-K16TBA Hardware Overview DVD Super Multi drive specifications 3/4Teac DV-W28EA DVD Super Multi drive specifications 4/4Hardware Overview Keyboard KeyboardLCD Module TFT Color DisplayFL Inverter Board FL inverter board specificationsPower Supply Name Power supply output ratingMain Battery 10 Battery specificationsBatteries 11 Time required for charges of main battery Battery Charging Control12 Data preservation time 13 Time required for charges of RTC battery RTC BatteryAC Adapter 14 AC adapter specificationsChapter Troubleshooting Procedures Satellite P100 Maintenance Manual960-Q02 Power Status Check Confidential Satellite P100 Maintenance Manual960-Q02 Confidential LAN TroubleshootingTroubleshooting Procedures Troubleshooting Flowchart Troubleshooting flowchart 1/2 Troubleshooting flowchart 2/2 Troubleshooting Procedures Procedure 1 Power Status Check Power Supply TroubleshootingBattery icon DC in icon DC in icon Power supply statusProcedure Procedure 4 Charging Check Procedure 3 Connection CheckTroubleshooting Procedures Procedure 5 Replacement Check System Board Troubleshooting Procedure 1 Message Check KBC Error HDC Error Code Beeps Post Routine Description Procedure 2 Debugging Port CheckTroubleshooting Procedures Troubleshooting Procedures Troubleshooting Procedures Code Beeps For Boot Block in Flash ROM Procedure 4 Replacement Check Procedure 3 Diagnostic Test Program Execution CheckProcedure 1 FDD Head Cleaning Check USB FDD TroubleshootingFDD error code and status Procedure 2 Diagnostic Test Program Execution CheckProcedure 3 Connector Check and Replacement Check Troubleshooting Procedures Procedure 1 Partition Check 2.5 HDD TroubleshootingHDD #X Error After 5 seconds this message will disappear Procedure 2 Message CheckProcedure 3 Format Check 2.5 Hard disk drive error code and status Procedure 4 Diagnostic Test Program Execution CheckProcedure 5 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Keyboard TroubleshootingProcedure 2 Connector and Replacement Check Touch pad Troubleshooting Procedure 2 Connector and Replacement Check Procedure 1 External Monitor Check Display TroubleshootingProcedure 3 Connector and Cable Check Procedure 4 Replacement Check Procedure 2 Connector Check and Replacement Check Optical Disk Drive TroubleshootingModem Troubleshooting Troubleshooting Procedures LAN Troubleshooting Procedure 1 Transmitting-Receiving Check Wireless LAN TroubleshootingProcedure 2 Antennas Connection Check Procedure 3 Replacement Check Procedure Sound TroubleshootingProcedure 2 Replacement Check VGA Troubleshooting Troubleshooting Procedures Fingerprint Troubleshooting Procedure 1 Connector Check and Replacement Check Bluetooth TroubleshootingDiagnostic Programs 17.1 Tests and Diagnostics Software Overview Executing the Diagnostic Test Following menu displays LOG Utilities Diagnostic Test Menu Go To Test Subtest Names1/3 Subtest namesFloppy Disk Test Subtest Names2/3MEMORY2 Subtest Names3/3Ffff System TestTest Program for Field Test Process Memory TestFfech Depending on the memory size Keyboard Test Keyboard LED on Check Press ANY KEY Left Press Touchpad Test Right Rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr Display TestCharacter SET in 40*25 80*25 Character Display 320 * 200 Graphics Display Black Blue Green Cyan RED Magenta Brown White Even Dots ODD Dots ALL Dots Driven 640*350 Graphics Display 640*480 Graphics Display Display Test Program for Field 640 * 480 Graphics Display Cyan White Yellow 640*480 Color Attribute Display Test Program for Field Test Program for Field Black Red Gray Gradation White Green Blue Floppy Disk Test Test Data ?? Hard Disk Test Data Pattern Test Data ????=37b3H Real Time Test Real Time Clock TestReal Time Carry Test Cache Memory Test Test Program for Field High Resolution Display Test +---1---+---2---+---3---+---4---+---5---+---6 Letter types indication 1024*768 Test Program for Field Test Program for Field Multimedia Test MEMORY2 Test Test Program for Field Device Name Error Code Error Status Name Error Codes and Error Status NamesError codes and error status names 2/2 Running Test Write DMI Information Check DMI InformationIf Keyin length too long will retry Operations Log UtilitiesTest Name System Configuration Function Description Running Test Edit ItemOperation Description Do you want to save the data? Save to disk Do not save Test Status Screen How to operate a windowHow to Stop the Test Program Common Tests and OperationTest Program for Field Test Stop Display How to enter dataChapter Replacement Procedures Replacement Procedures Safety Precautions Before You Begin Disassembly Procedure Figures Replacement Procedures Removing a MDC OverviewSafety Precautions Before You Begin Disassembly Procedure Tools and Equipment Assembly ProcedureGrip Color Screw Tightening TorqueScrew Notation Removing the battery pack Battery packAttach the battery cover to the battery pack Installing the battery packPC card Removing a PC card 2 Insert a PC card Installing a PC cardRemoving a HDD HDDRemoving the HDD assembly Removing a HDD Installing a HDD Removing a Wireless LAN card Wireless LAN cardInstalling a Wireless LAN card Removing a memory module Memory moduleRemoving a memory module Insert a memory module Installing a memory moduleRemoving the keyboard Removing screws for KBD cover/keyboard Installing the keyboard Removing the Function Board Function Button BoardInstalling the Function Board Removing an optical disk drive Optical disk drive12 Disassembling the side bracket Installing an optical disk driveRemoving the display assembly Display assembly25 Removing the Wireless Antenna and Bluetooth ‧ M2.5⋅6.0 Flat Bind screw X4 Locktight 17 Removing the LCD harness and remove display assembly Installing the display assembly Installing the Bluetooth BluetoothRemoving the cover assembly Cover assembly40 Removing the screws back 21 Removing the cover assembly Installing the cover assembly Removing the touch pad Touch padInstalling the touch pad Audio Board Installing the audio boardRemoving the audio board Fingerprint Installing the FingerprintRemove the Fingerprint USB Board Installing the USB BoardReplacement Procedures Replacement Procedures Removing the system board System boardInstalling the system board Removing the CPU heat sink 18 CPU28 Removing the CPU Installing the CPU29 Applying silicon grease Removing the VGA heat sink VGA heat sinkInstalling the VGA heat sink Removing the LCD unit / FL inverter LCD unit / FL inverter5X6.0 Bind screwFigure 4-31 Removing the display mask 32 Removing the FL inverter 33 Removing the LCD unit 34 Removing the LCD supports Installing the LCD unit/FL Inverter Appendices App-ii Appendix Contents Appendix D French App-vi Appendix a Handling the LCD Module Precautions for handling the LCD moduleHandling the LCD Module Satellite L20 Maintenance Manual 960-Q01 Handling the LCD Module Handling the LCD Module Handling the LCD Module Appendix B Board Layout Board Layout Table B-1-1 System board ICs and connectors Front layout Back layout Modem board Touch Pad Board Figure B-5 Audio board layout Table B-5 Audio board connectors Front layout VGA BoardBack layout Fingerprint Board Figure B-8 USB board layout Table B-8 USB board connectors CN2 LCD Panel Connector CN1 Bluetooth ConnectorPin Assignment CN3 Button Board ConnectorCN4 USB Board Connector CN6 Internal K/B Connector CN5 Finger Print Board ConnectorCN8 RTC Battery Connector CN7 Touchpad Board ConnectorCN9 Pcmcia Connector Pin Assignment CN11 S-Video Connector CN10 Speaker ConnectorCN12 CRT Connector CN13 DVI Connector CN15 USB Port-1 CN14 RJ11/RJ45 ConnectorCN16 USB Port-2 CN17/CN20 Fan ConnectorCN18 RJ11 Exchange CN21 Power Jack CN19 HDD ConnectorCN23 DDR2 Connector CN22 VGA Power ConnectorPin Assignment SMBS2 SMCAS# CN24 DDR2 Connector IC SKT Ddrii SO-DIMM 200P, H8.0MM SMMA12 SMMA11 SMMA9 SMMA7 SMMA8 SMMA6 SMDQ40 CN25 1394 Port CN26 ODD ConnectorPin Assignment CN27 VGA Interface Connector Pin Assignment PEGTXP15 PEGTXN15 GND 27MVGA 27MSSVGA EXTTVY/G CN29 New Card Connector CN28 Modem Board ConnectorCN30 Mini Card Connector CN31 5 in 1 Card Connector CN32 Audio Board Connector PJ1 Battery Connector CN33 Speaker LED ConnectorTempmbat Data CLK GND Table D-1 Scan codes set 1 and set 2 1/4 Display CodesTable D-1 Scan codes set 1 and set 2 2/4 Display codesALT R Table D-1 Scan codes set 1 and set 2 3/4Table D-1 Scan codes set 1 and set 2 4/4 Table D-2 Scan codes with left Shift key Table D-4 Scan codes with Fn key Table D-3 Scan codes in Numlock modeTable D-6 No.124 key scan code Table D-5 Scan codes in overlay modeTable D-7 No.126 key scan code United Kingdom UK Keyboard United States US KeyboardBelgium BB Keyboard Arabia AR KeyboardKeyboard Layout German GR Keyboard Czech CZ KeyboardKeyboard Layout Appendices Spanish SP Keyboard Danish DK KeyboardHungaryHU Keyboard French FR KeyboardKorean KR Keyboard Italian IT KeyboardPortuguese PT Keyboard Norwegian no KeyboardSwedish SW Keyboard Traditional Chinese TC KeyboardTurkish TR Keyboard Russian RU KeyboardSwiss-GermanSL Keyboard Japanese JP KeyboardGreek Keyboard Hebrew KeyboardLAN Loopback Connector RGB Monitor ID Wraparound connectorWiring Diagrams Tools Rewriting the BiosAppendix H EC/KBC Rewrite Procedures Table I-1 Mtbf Appendix I ReliabilityReliability