Troubleshooting SD-M1711, Solution | Toshiba specification

TROUBLESHOOTING – SD-M1711

Problem			Solution

Disc tray cannot be opened			• Check that there is power to drive.
			• Use Emergency Eject instructions to open tray.

Drive is not recognized by system			• Is the drive connected properly? Are all cables plugged in properly (e.g.
			Power Cable, Interface Cable and Audio Cables).
			• Are the drive configuration jumpers on the DVD-ROM drive set
			properly?
			• Check to see that there is no SCSI ID conflict with another SCSI device
			connected to your system
			• Is the SCSI host adapter software driver loaded? On a step-by-step
			(F8) Boot of the system is the DVD-ROM recognized?
			(BIOS / DOS reports "device driver not found" or "no valid DVD-ROM
			drivers selected."). If not, Contact you SCSI host adapter
			manufacturer.
			• Has the DVD-ROM drive software driver been corrupted by a virus. Run
			a Virus Scan program and repair if possible. Contact Technical Support
			if the Virus renders the DVD-ROM drive software drivers not useable.

Drive is not recognized by system			• Is the SCSI host adapter software driver loaded? On a step-by-step
during Boot	process,	but is
during Boot	process,	but is	(F8) Boot of the system is the DVD-ROM recognized?
recognized	by the	Operating	(F8) Boot of the system is the DVD-ROM recognized?
recognized	by the	Operating	(BIOS / DOS reports "device driver not found" or "no valid DVD-ROM
System (i.e. XP, Win2000, Win98,
System (i.e. XP, Win2000, Win98,			drivers selected."). If not, Contact you SCSI host adapter manufacturer.
Win NT, etc.)
Win NT, etc.)
			• Has the Windows DVD-ROM SCSI host adapter driver program been
			corrupted by a virus. Run a Virus Scan program and repair if possible.
			Contact you SCSI host adapter manufacturer if the Virus renders the
			software driver not useable.

BUSY Indicator LED flashes			• The disc may be dirty Clean it with a soft damp cloth. Avoid cleaning the
slowly			disc using a circular motion. The disc should be wiped in a radial
			direction. That is, from the inner side outward.
			• The laser lens may have become cloudy or blocked by particulate
			matter. Please contact Technical Support.

BUSY Indicator LED is constantly			• Possible Hardware Problem. Please contact Technical Support.
ON

DVD-ROM can not play a DVD in			• Is the SCSI host adapter driver loaded
the drive or certain types of CD			• Is the DVD disc the correct format for the type of system that you are
media (i.e. CD-plus, etc.)			using? (i.e. on a PC an ISO9660 IBM compatible PC format as opposed
			to Apple/Mac HFS disc or UNIX disc formats which will not function).
			• Do you have the correct software applications program/drivers installed
			to run a DVD disc?
			• Has the Windows DVD-ROM drive software driver program been
			corrupted by a virus. Run a Virus Scan program and repair if possible.
			Contact Technical Support if the Virus renders the software drivers not
			useable.

SD-M1711 specifications

The Toshiba SD-M1711 is a versatile and reliable DVD-ROM drive that has gained recognition for its robust performance and innovative features. Launched as part of the expanding digital media landscape, this drive is an ideal choice for users seeking a dependable solution for accessing and reading disc-based media.

One of the standout characteristics of the Toshiba SD-M1711 is its impressive read speed. Capable of reading DVD-ROM discs at speeds of up to 16x, it significantly reduces the time required to access movies, software, and data files. Additionally, it offers a 48x read speed for CD-ROMs, making it efficient for traditional media formats as well. This dual capability allows users to accommodate a wide range of disc types, enhancing the drive's versatility across different applications.

In terms of technology, the SD-M1711 utilizes advanced error correction mechanisms that ensure the accurate retrieval of data, even from damaged or scratched discs. This technology is particularly beneficial for users who rely on older media or who may frequently encounter wear and tear. Furthermore, the drive is equipped with a DMA (Direct Memory Access) feature, which optimizes data transfer and improves overall performance.

The Toshiba SD-M1711 also boasts a sleek design that fits seamlessly into various computing environments. Its standard half-height form factor allows for easy integration into desktops and laptops, while its lightweight construction enhances portability for users on the go.

Besides its technical capabilities, the drive is known for its user-friendly operation. The plug-and-play functionality ensures that installation is hassle-free, and compatibility with various operating systems provides versatility for a wide array of users.

In conclusion, the Toshiba SD-M1711 stands out as a dependable DVD-ROM drive, offering impressive read speeds, advanced error correction technology, and a user-friendly design. The combination of these features makes it an excellent choice for both casual users and professionals seeking a high-performance optical drive that can handle a variety of media formats with ease. Whether for watching movies, accessing software, or retrieving data, the Toshiba SD-M1711 delivers a reliable and efficient solution in today's dynamic digital environment.