Dell D03M001 If a program stops responding End the program, Click Applications, Click End Task

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Solving Problems

Lockups and Software Problems

If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet.

If a program stops responding — End the program:

1.Press <Ctrl><Shift><Esc> simultaneously.

2.Click Applications.

3.Click the program that is no longer responding

4.Click End Task.

If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program.

NOTE: Software usually includes installation instructions in its documentation or on CD.

If the computer stops responding or a solid blue screen appears —

CAUTION: You might lose data if you are unable to perform an operating system shutdown.

If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

If a program is designed for an earlier Microsoft® Windows® operating system — Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft® Windows® operating system environments.

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Contents SETUP GUIDE Page SETUP GUIDE July 2009 P/N F674R Rev. A00 Contents Index Setting Up Your Studio XPS Desktop Lifting Your Computer Before Setting Up Your Computer Connect the Display Connection Type Computer Cable Display Connect the Keyboard Mouse Connect the Network Cable Optional It nowConnect the Power Cable Setting Up a Wired Connection Connect to the Internet OptionalSetting Up a Wireless Connection Setting Up Your Internet ConnectionClick Start → Connect To Click Start → Control Panel Connect to the Internet window appearsUsing Your Studio XPS Desktop Front View FeaturesUsing Your Studio XPS Desktop Top View Features Headphone connector Connects Back View Features Using Your Studio XPS Desktop Back Panel Connectors Front L/R line-out connector Connects to front L/R speakers Software Features Productivity and CommunicationEntertainment and Multimedia Customizing the Desktop Right-click an open area of the desktopDell Dock Add a CategoryAdd an Icon Remove a Category or IconCustomizing Your Energy Settings Transferring Information to a New Computer Backing Up Your DataIf the User Account Control window appears, click Continue Solving Problems Beep Code Possible ProblemBeep Codes Network Problems Wireless ConnectionsWired Connections If the network connection is lostPower Problems Memory Problems If you receive an insufficient memory messageIf you experience other memory problems If a program stops responding End the program Click ApplicationsClick End Task If you have other software problems Start menuUsing Support Tools Dell Support CenterAbout Your System System Using Support Tools System MessagesUsing Support Tools Dell Diagnostics Hardware TroubleshooterClick Start → Help and Support Starting Dell Diagnostics From Your Hard Drive If Pre-boot Self Assessment PSA is invokedIf PSA is not invoked Remove the Drivers and Utilities disc Restoring Your Operating System System Restore Starting System RestoreDell DataSafe Local Backup Undoing the Last System RestoreClick Undo my last restoration and click Next Restoring Your Operating System Dell Factory Image Restore Performing Dell Factory Image Restore Operating System Reinstallation Before You BeginReinstalling Microsoft Windows Click Exit if the Install Windows message appearsGetting Help DellConnect Online Services Dell Support websitesSupport.dell.com Dell Support e-mail addresses Dell Marketing and Sales e-mail addressesMobilesupport@us.dell.com Support@us.dell.com Ftp.dell.comReturning Items for Repair Under Warranty or for Credit Product InformationBefore You Call Diagnostic Checklist Contacting Dell Visit support.dell.comFinding More Information and Resources If you need to SeeAt support.dell.com If you need to SeeBasic Specifications Computer ModelProcessors DrivesMemory Computer InformationVideo AudioExternal connectors CommunicationPhysical Temperature ranges Computer EnvironmentAppendix Macrovision Product NoticeIndex Index Index Index Page 0F674RA00
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