Dell 2300 manual Keyboard Problems, General hardware problems

General hardware problems

If your computer exhibits one or more of the following symptoms, a device conflict may exist:

•Your computer locks up, particularly while using a specific device.

•A recently added device does not work.

•A sound card emits noise or demonstrates other problems.

•Unintelligible characters print from the printer.

•The mouse pointer does not move or "stutters" when it moves.

•Messages appear stating that the computer is not operating at maximum performance.

•Errors occur and programs crash for no apparent reason.

•Nothing displays on the monitor.

RE M O V E A N Y R E C E N T L Y A D D E D H A R D W A R E T O S E E I F I T R E S O L V E S T H E C O N F L I C T — If removing the hardware resolves the conflict, see the hardware documentation for configuration and troubleshooting instructions. If the problem persists, contact the hardware manufacturer for technical assistance.

CH E C K Y O U R O P E R A T I N G S Y S T E M D O C U M E N T A T I O N F O R A D D I T I O N A L T R O U B L E S H O O T I N G I N F O R M A T I O N

CH E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 58.

Keyboard Problems

RE S T A R T T H E C O M P U T E R —

•If the mouse is functioning, shut down the computer (see page 27) through the Start menu. After the computer shuts down, press the power button to restart the computer.

•If the computer does not respond to a keystroke or the mouse, press the power button for at least 8 to 10 seconds until the computer turns off. Press the power button again to restart the computer.

Solving Problems

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