Dell 2300 What if I purchased a service contract?, How will you fix my product?, Appendix 115

Page 115

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions). Otherwise, we will ship the product to you freight collect.

If we determine that the product is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as diskettes, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.

During the remaining years: For the remaining period of the limited warranty, we will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within thirty days after we ship the replacement part to you. If we do not receive the original part within thirty days, we will charge to your credit card the then-current standard price for that part.

We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your on-site service contract is with Dell, on-site service will be provided to you under the terms of the on-site service agreement. Please refer to that contract for details on how to obtain service.

If you purchased through us a service contract with one of our third-party service providers, please refer to that contract for details on how to obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality.

Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought.

What do I do if I am not satisfied?

We pride ourselves on our great customer service. If you are not satisfied with the service you receive under this limited warranty, please let us know. We have found that the best way to resolve issues regarding our limited warranty is to work together. If, after those discussion, you are still not satisfied, we believe arbitration is the most expeditious way to resolve your concerns. Therefore, ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT, OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT, AND EQUITABLE CLAIMS) AGAINST DELL arising from or relating to this limited warranty, its interpretation, or the breach, termination, or validity thereof, the relationships which result from this limited warranty

Appendix

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Contents Dell Dimension Abbreviations and Acronyms Hints, Notices, and CautionsContents Mail, Modem, and Internet Problems Problems writing to a CD-RW driveProgram is designed for an earlier Resolving Software and Hardware Incompatibilities Undoing the Last System RestoreIf the screen is difficult to read Restoring the Computer to an Earlier Operating StateTotal Satisfaction Return Policy U.S. Only 116 System Setup Program ScreensReturning Items for Warranty Repair or Credit 109 Adding a Second CD or DVD DriveGeneral W . d e l l . c o m s u p p o r t . d e l l . c o m When Using Your Computer When Using Your ComputerWhen Working Inside Your Computer Ergonomic Computing Habits Protecting Against Electrostatic DischargeBattery Disposal What Are You Looking For? Find it Here Finding Information for Your ComputerE r a t i n g S y s t e m C D Click Tell Me How Te l l M e H o w h e l p f i l eFinding Information for Your Computer Setting Up Using Your Computer Printer Cable Setting Up a PrinterConnecting a Parallel Printer Setting Up and Using Your ComputerCable Notches Connecting a USB PrinterParallel connector on computer Screws ClipsTransferring Information to a New Computer USB connector on the computerUSB printer On printer Cable Network wall jack Setting Up a Home and Office NetworkConnecting to a Network Adapter Network adapter Connector on computerNetwork Setup Wizard Connecting to the InternetClick Connect to the Internet Setting Up Your Internet ConnectionCopying CDs Using Blank CD-R Discs or Blank CD-RW Discs Using Easy CD Creator BasicHelpful Tips How to Copy a CD Click Turn off Turning Off the ComputerSetting Up and Using Your Computer Solving Problems Solving Problems Finding SolutionsSolving Problems Finding Help Information Battery ProblemsFloppy drive problems Drive ProblemsProblems writing to a CD-RW drive CD drive problemsUnder Error-checking, click Check Now Click Start Mail, Modem, and Internet ProblemsDVD drive problems Hard drive problemsClick Phone and Modem Options Click Control Panel Click Add or Remove Programs Error MessagesClick the Change or Remove Program icon Click Applications General ProblemsComputer stops responding Program stops respondingSolid blue screen appears Other software problemsProgram crashes repeatedly Program is designed for an earlier Windows operating systemOther technical problems General hardware problems Keyboard ProblemsMouse Problems Network Problems Lightlight Power ProblemsSolving Problems Printer Problems If your scanner is listed, Windows recognizes the scanner Scanner ProblemsNo sound from speakers Sound and Speaker ProblemsClick Sounds and Audio Devices No sound from headphones If the screen is blank Video and Monitor ProblemsMedia Player Click Appearance and Themes If the screen is difficult to readSolving Problems Advanced Troubleshooting Restoring the Computer to an Earlier Operating State Using System RestoreCreating a Restore Point Advanced TroubleshootingEnabling System Restore Undoing the Last System RestoreDrivers What Is a Driver?Identifying Drivers Using Windows XP Device Driver Rollback Reinstalling driversUsing the Dell Dimension ResourceCD At the Welcome Dell System Owner screen, click Next Resolving Software and Hardware IncompatibilitiesBefore You Reinstall Reinstalling Windows XPReinstalling Windows XP Starting Windows XP Setup Preparing to Boot From the Operating System CDCompleting the GUI Setup Reinstalling Drivers and Software Completing the Operating System SetupAdding Parts Front View Front and Back View of the ComputerAdding Parts Audio Devices Hint Express Service may not be available in some countriesBack View Removing the Computer Cover Thumbscrew Cover button Looking Inside Your Computer CD drive Fan connectorPCI card slots CD audio Connector Adding Parts System BoardFiller bracket Adding Parts Adding CardsCard Card cutout Card connector On system board Crossbar Bracket within slot Fully seatedAdding a Second CD or DVD Drive Middle tab Side hinges Front panel Top tabBottom tab Adding Parts Insert Tabs Adding Parts Drive Alignment screws Adding Parts Drive Metal plateDrive Securing screw Side hinges Front panel Adding Memory Adding Parts Replacing the Computer Cover P e n d i Expansion Bus SpecificationsMicroprocessor System InformationVideo Ports and ConnectorsMemory DrivesPhysical PowerAudio Controls and LightsEnvironmental Standard SettingsSystem Setup Program Screens Viewing SettingsClearing Forgotten Passwords Replacing the Battery Battery Battery socket Battery Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals Contacting DellBarbados Australia SydneyAustria Vienna Website support.euro.dell.com BahamasBritish Virgin Islands BermudaBolivia BrazilCzech Republic Prague Website support.euro.dell.com China XiamenColombia Costa RicaEcuador Denmark CopenhagenDominica Dominican RepublicGermany Langen Website support.euro.dell.com France Paris Montpellier Website support.euro.dell.comHome and Small Business CorporateIndia Hong KongIreland Cherrywood Website support.euro.dell.com 100 Appendix Italy Milan Website support.euro.dell.comJamaica Area Codes Local Numbers, Toll-Free NumbersKorea Seoul Japan Kawasaki Website support.jp.dell.comAppendix 101 Malaysia Penang Latin AmericaLuxembourg Website support.euro.dell.com MacaoNetherlands Amsterdam Website support.euro.dell.com MexicoMontserrat Netherlands AntillesPoland Warsaw Website support.euro.dell.com Norway Lysaker Website support.euro.dell.comPanama PeruSt. Vincent and the Grenadines Puerto RicoSt. Kitts and Nevis St. Lucia106 Appendix Sweden Upplands Vasby Website support.euro.dell.comSwitzerland Geneva Website support.euro.dell.com TaiwanTurks and Caicos Islands Dell.co.uk/lca/customerservicesThailand Trinidad/Tobago108 Appendix A. Austin, TexasVenezuela Returning Items for Warranty Repair or CreditRegulatory Notices Virgin Islands110 Appendix Appendix 111 NOM Information Mexico OnlyAppendix Appendix 113 Limited Warranty for the U.SWhat is covered by this limited warranty? What is not covered by this limited warranty?114 Appendix How long does this limited warranty last?What do I do if I need warranty service? What will Dell do?Appendix 115 What if I purchased a service contract?How will you fix my product? What do I do if I am not satisfied?Total Satisfaction Return Policy U.S. Only May I transfer the limited warranty?116 Appendix One-Year Limited Warranty Canada Only Limited Warranty for CanadaAppendix 117 118 Appendix Two-Year Limited Warranty Canada OnlyAppendix 119 Limited Warranty Coverage During Year One120 Appendix Three-Year Limited Warranty Canada OnlyAppendix 121 Limited Warranty Coverage During Years Two and ThreeLimitation and Statutory Rights GuaranteeExclusions Making a ClaimAppendix 123 Appendix Index 125 D ex126 Index IndexIndex 127 Index 128
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2300 specifications

The Dell 2300 series is a versatile and efficient line of printers designed to meet the demands of small to medium-sized businesses. Known for their reliability and performance, these printers are built to handle heavy workloads while delivering high-quality prints with exceptional ease of use.

One of the standout features of the Dell 2300 series is its fast printing speed. Capable of producing up to 30 pages per minute, this printer ensures a smooth workflow, allowing users to handle large print jobs with minimal downtime. The first page is typically printed within seconds, which significantly enhances productivity in busy office environments.

The Dell 2300 series also boasts impressive print resolution, reaching up to 1200 x 1200 dpi. This high resolution guarantees sharp text and clear images, making it suitable for producing professional documents, marketing materials, and even intricate graphics. The printer employs advanced laser technology, which not only enhances print quality but also reduces the likelihood of smudging or fading over time.

In terms of connectivity, the Dell 2300 offers various options to accommodate different networking needs. It supports USB 2.0 for direct connections to computers, along with Ethernet capability for networked environments. This makes it easy to share the printer among multiple users, facilitating seamless collaboration and improving overall efficiency.

The Dell 2300 series is also equipped with a range of user-friendly features, including a simple control panel with clear buttons and an intuitive display. This allows users to navigate settings with ease and troubleshoot minor issues without requiring extensive technical knowledge. Additionally, the printer supports automatic duplexing, enabling users to print on both sides of the paper, which not only saves resources but also promotes eco-friendly practices.

Another significant aspect of the Dell 2300 is its toner efficiency. The printer uses high-capacity toner cartridges, which yield a considerable number of pages before needing replacement. This efficiency reduces the overall cost of ownership and minimizes the frequency of maintenance, making it an economical choice for businesses.

In summary, the Dell 2300 series offers a range of features designed to enhance productivity and simplify printing tasks. With its fast printing speeds, high-quality output, versatile connectivity options, and user-friendly design, it is an excellent addition to any office environment seeking reliability and performance.
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