Dell DCTA manual Dell Support Website support.dell.com, Windows Help and Support Center

What Are You Looking For?		Find It Here
• Solutions — Troubleshooting hints and tips, articles		Dell Support Website — support.dell.com
	from technicians, online courses, frequently asked	NOTE: Select your region to view the appropriate support
	questions	site.
• Community — Online discussion with other Dell		NOTE: Corporate, government, and education customers
	customers	can also use the customized Dell Premier Support website
• Upgrades — Upgrade information for components, such		at premier.support.dell.com. The website may not be
	as memory, the hard drive, and the operating system	available in all regions.
• Customer Care — Contact information, service call and
	order status, warranty, and repair information
• Service and support — Service call status and support
	history, service contract, online discussions with
	technical support
• Reference — Computer documentation, details on my
	computer configuration, product specifications, and
	white papers
• Downloads — Certified drivers, patches, and software
	updates
• Desktop System Software (DSS) — If you reinstall the
	operating system for your computer, you should also
	reinstall the DSS utility. DSS provides critical updates
	for your operating system and support for Dell™
	3.5-inch USB floppy drives, Intel® Pentium® M
	processors, optical drives, and USB devices. DSS is
	necessary for correct operation of your Dell computer.
	The software automatically detects your computer and
	operating system and installs the updates appropriate
	for your configuration.
	To download Desktop System Software:
1	Go to support.dell.com and click Downloads.
2	Enter your Service Tag or product model.
3	In the Download Category drop-down menu, click All.
4	Select the operating system and operating system
	language for your computer, and click Submit.
	Under Select a Device, scroll to System and
	Configuration Utilities, and click Dell Desktop System
	Software.
• How to use Windows XP		Windows Help and Support Center
• Documentation for my computer		1 Click the Start button and click Help and Support.
• Documentation for devices (such as a modem)		2 Type a word or phrase that describes your problem and
		click the arrow icon.
		3 Click the topic that describes your problem.
		4 Follow the instructions on the screen.

Quick Reference Guide

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