Dell 5100C System Lights, Diagnostic Lights, Power Light Problem Description Suggested Resolution

Configuration Displays your hardware configuration for the selected device.

The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.

Parameters Allows you to customize the test by changing the test settings.

Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

System Lights

Your power button light and hard-drive activity light may indicate a computer problem.

Power Light	Problem Description	Suggested Resolution
Solid green	Power is on, and the computer is operating	No corrective action is required.
	normally. On the desktop computer, a solid
	green light indicates a network connection.
Blinking green	The computer is in the suspended state	Press the power button, move the mouse, or press a key on the
	(Microsoft® Windows® 2000 and Windows XP).	keyboard to wake the computer.
Blinks green several times and	A configuration error exists.	Check the diagnostic lights to see if the specific problem is identified.
then turns off
Solid amber	The Dell Diagnostics is running a test, or a device	If the Dell Diagnostics is running, allow the testing to complete.
	on the system board may be faulty or incorrectly
	installed.	Check the diagnostic lights to see if the specific problem is identified.
		If the computer does not boot, contact Dell for technical assistance (see
		your computer Owner's Manual for information about contacting Dell).
Blinking amber	A power supply or system board failure has	Check the diagnostic lights to see if the specific problem is identified.
	occurred.	Also, see "Power Problems" in your computer Owner's Manual.
Solid green and a beep code	A problem was detected while the BIOS was	See "Beep Codes" for instructions on diagnosing the beep code. Also,
during POST	executing.	check the diagnostic lights to see if the specific problem is identified.
Solid green power light and no	The monitor or the graphics card may be faulty or	Check the diagnostic lights to see if the specific problem is identified. See
beep code and no video during	incorrectly installed.	"Video and Power Problems" in your computer Owner's Manual.
POST
Solid green power light and no	An integrated system board device may be	Check the diagnostic lights to see if the specific problem is identified. If
beep code but the computer	faulty.	the problem is not identified, contact Dell for technical assistance. See
locks up during POST		your computer Owner's Manual for information on how to contact Dell.

Hard-Drive	Problem Description	Suggested Resolution
Activity Light
Solid green	The hard-drive activity light is on when the computer reads data from or writes data to the hard drive. The light	No corrective action is
	might also be on when a device such as a CD player is operating.	required.

Diagnostic Lights

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the front panel. When the computer starts normally, the lights flash. After the computer starts, all four lights display solid green. If the computer malfunctions, the color and sequence of the lights identify the problem.

Light Pattern	Problem Description	Suggested Resolution
	The computer is in a normal "off" condition,	Plug the computer into a working electrical outlet and press the power button. Also see
	has successfully booted to the operating	"Power Problems" in your Owner's Manual.
	system, or a possible pre-BIOS failure has
	occurred.
	A possible processor failure has occurred.	Contact Dell. For information about contacting Dell, see your Owner's Manual.
	Memory modules are detected, but a	• If you have two or more memory modules installed, remove the modules, reinstall
	memory failure has occurred.	one module, and then restart the computer. If the computer starts normally, reinstall
		an additional module. Continue until you have identified a faulty module or reinstalled
		all modules without error.
		• If available, install properly working memory of the same type into your computer.
		• If the problem persists, contact Dell (see your computer Owner's Manual for
		information about contacting Dell).